Product Owner - Crm

Permanent, Full time (36.5 hours per week). Flexible Hybrid working – This is a hybrid role that offers flexible working between home and our Streatham Campus.  Our Business Technology Services bridges the gap between the business and IT on matters relating to the provision and automation of business services. We focus on ensuring that these services and products are effectively aligned with the business needs and Strategy 2030. We are currently looking for a permanent Product Owner to join our team. What you’ll be doing…As Our CRM Product Owner you'll be accountable for the enhancement of Business Technology applications, and products, including defining a compelling vision and leveraging the functionality to deliver benefits and help the business achieve its goal for the CRM products within your remit. You will balance requirements with the technical strategy and delivery capacity. You will be happy to take the lead in ensuring the CRM development and configuration is prioritised on the roadmap and you will excel at providing evidence-based value to customers and end users. You will work collaboratively to inform, guide thinking, and develop clear plans on Agile projects to ensure requirements for improvement are translated into appropriate plans with time and costs and prioritise development activities. We’re really looking for… Proven experience as a CRM Product Owner or CRM Product Developer. Strong analytical and problem-solving skills with a keen understanding of customer needs. Experience documenting and prioritising requirements. Excellent communication and collaboration skills to work effectively across teams. Agile mindset, with the ability to adapt to a fast-paced environment. Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role. Just some of the benefits that come with this role include:  Substantial annual leave package of 41 days! Incredible USS pension scheme. Sector leading policies around maternity, adoption and shared parental leave(up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy. Flexible working options. Benefit from fantastic discounts at local and national shops through numerous discount schemes including TOTUM cards. We'll take your personal and professional development very seriously and we’ll empower you to keep developing your expert skills and give you access to the latest technologies and platforms. Discounted state-of-the-art fitness centres on all our campuses. Sustainability Commute: Join our sustainable travel initiative by enjoying a 10% discount on bus passes, cycle to work scheme and taking advantage of car sharing incentives. Save money and reduce your carbon footprint. Recognition and Rewards: We have multiple schemes helps us celebrate your contributions. Stunning campus locations in Exeter and Cornwall. The closing date for this role will be the 25th of February 2024. Interviews for successful candidates are likely to be on the W/C 11th of March.