Product Support Analyst

Product Support Analyst, Multinational technology Company

My client who is a Multinational technology Company is looking for a Product Support Analyst works within the Product & Service Operations (PSO) organization to help businesses through scaled service delivery & operations.

They combine deep expertise in their products with operational and analytical skills to design and manage scalable processes that support millions of advertisers across dozens of complex products. As part of the PSO organization, the Product Support Analysts are creative problem solvers who strive to ensure businesses are utilizing their advertising solutions as efficiently and as effectively as possible.

Skills

· Experience in the Digital Advertising and/or Technology industries

· Experience with troubleshooting and ticket escalation

· Experience translating technical concepts and solutions to non-technical audiences

· Experience of using advertising technologies such as pixels, ad servers, auctions and delivery

· Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP, Restful APIs

· Familiarity with SQL

This role offers remote working and will require you to have the right to work in the UK

Look forward to hearing from you!

Job Title:Product Support Analyst

Location: London, UK

Rate/Salary: 290.00 - 320.00 GBP Daily

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.