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Form of workOur Client is a leading Hydraulic repair/manufacture company dedicated to delivering high-quality products and services to our valued customers. We pride ourselves on our innovative approach and commitment to excellence. They are currently seeking a dynamic and detail-oriented Production Planner/Scheduler to join our workshop management team.
Role Overview:
As a Production Planner/Scheduler, you will play a crucial role in the smooth operation of our workshop. You will be responsible for the booking-in and planning of all production work, ensuring efficient workflow through the workshop and adherence to agreed time frames for completion dates. Your ability to understand the production process and manage schedules effectively will be key to our continued success.
Key Responsibilities:
- Production Planning and Scheduling: Book-in and plan all production work, liaising with the workshop supervisor to ensure a clear understanding of the production process and job flow through the workshop.
- Customer Interaction: Report and quote customers on production work, actively up-selling services where appropriate.
- Work Issuance: Issue work to production staff, clearly outlining expectations and providing necessary explanations to ensure understanding of the required work. Liasing with the workshop supervisor for quality checks and specific check points and instructions as required.
- Monitoring Systems: Oversee the Tee card and Clock in systems, especially for project, one-off jobs, or special work, ensuring accurate job time tracking.
- Customer and Supplier Liaison: Interact with customers and suppliers via the trade counter when required.
- Parts Coordination: Work with the Production Buyer to ensure timely availability of parts, correctly located and ready for workshop staff when needed.
- Sales Forecasting: Provide regular sales forecasts to the Engineering Manager and HESL directors.
- Documentation: Ensure all supporting workshop paperwork is fully completed and costed accurately.
- Software Utilization: Use company software to book-in production work and monitor project progress.
- Logistics Coordination: Arrange all deliveries and collections efficiently.
- Vehicle Maintenance: Ensure all vehicle servicing requirements (services, MOTs, etc.) are met as diarised by the office.
- Team Support: Provide support and guidance to workshop staff, fostering a collaborative and productive work environment.
Qualifications and Skills:
- Proven experience in production planning/scheduling or a similar role.
- Strong understanding of production processes and workflow management.
- Excellent organizational and time-management skills.
- Proficient in using production planning software and other relevant tools.
- Strong communication and interpersonal skills.
- Ability to liaise effectively with customers, suppliers, and internal teams.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to provide clear instructions and support to workshop staff.
What We Offer:
- Competitive salary and benefits package.
- Overtime - up to 1 hour per day expected to be covered as part of the management team over this and any weekend working paid in line with the companies' overtime policy.
- Opportunity to work in a dynamic and innovative environment.
- Career development and growth opportunities.
- Supportive and collaborative team culture.
