Programme Manager
Hybrid / London 2 days a week
6 Months
£540
*Relevant qualification in Change, Technology, or related Risk Management qualification
* Ability to analyse, interpret and work robustly with others to identify issues and develop proposed solution
* Ability to understand/clearly articulate challenges facing the business and develop an appropriate solution
* High level of attention to detail, excellent communication skills in English both verbally and in writing
Desired Skill
*The role is responsible for leading and improving IT change performance, process and practices across Group Technology.
* In fulfilling this role, the role holder is accountable for the overall Technology Change Strengthen Plan, measuring improvements, mitigating risks and increasing change success rates.
Onshore/Offshore
ONS
Roles and Responsibilities
Key Accountabilities
* Global Technology Change Lead, providing thought leadership, technology change data, internal and external trends and insights
* Direct and oversee the end-to-end Technology Change Strengthen plan
* Works in partnership with Change Standard Owners, CIO's, Operational Risk and Audit to ensure strategic improvements to change processes and practices are controlled, monitored and measured
* Work collaboratively across the Bank to ensure successful adoption of the IT Change Management Standards and Controls
* Maintain an effective IT Change control environment through end-to-end process mapping of the 'as is' and forward engineer the 'to be' state inc. Approval Process, stage gates, governance etc.
* Illustrate the full end to end Technology change process simply, whilst connecting all change strengthen related initiatives in to one simple view
* Responsible for identification and tracking of all IT change strengthen opportunities e.g., Issue categorisation, lessons learned, colleague training, repeated issues etc
* Establish effective governance e.g., Change Strengthen SteerCo and Working Group
* Responsible for producing and presenting read acrosses of thematic IT Change related risks, issues, themes and opportunities to senior management and stakeholders as applicable
* Actively manage the internal engagement model for IT Change with Operational Risk, Internal Audit, Compliance, Controls Assurance and Regulatory engagement teams Stakeholder Management and Leadership
* Extensive senior leadership experience at Director level
* Experience of leading meetings with Audit, Operational Risk and external bodies/regulators
* Able to influence senior stakeholders of the merits of a strategic direction, when faced with resistance. Achieving this by being persuasive, reasoned and factual
* Proven ability to inspire people to deliver both through direct lines of management as well as through influence within a matrix organization
* Proven ability to unite and lead geographically and technically disparate teams from both business and technology heritages
* Experience of developing and leading high-performance teams Decision-making and Problem Solving
* Ability to manage conflicting views from multiple stakeholders and make critical decisions
* Able to work in partnership with customers and stakeholders to find solutions to issues and escalations Risk and Control Objective
* Take ownership for managing risk and strengthening controls in relation to the work you do
* Provide a best in class IT Change governance, risk and control function across Barclays' use of Change Management Standards to identify, analyse and address risk with regular reporting of these to Governance fora e.g. Technology Controls Committees & Technology Executive Committee.
* Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework, Barclays Controls Framework and internal Barclays Policies and Policy Standards. Person Specification
* Highly driven, dynamic, action oriented, and resilient, with a passion for excellence and delivery
* Good organization, planning and project management abilities
* Strong collaboration, networking & senior stakeholder management skills and able to negotiate and influence effectively
* Excellent communication and well-developed report writing skills (including strong presentational skills)
* Flexible approach with an ability to deal with rapidly changing strategies and approaches
* Experienced with risk and control environments, industry standards and regulation in relation to technology, cyber security and resilience
Relevant qualification in Change, Technology, or related Risk Management qualification
* Ability to analyse, interpret and work robustly with others to identify issues and develop proposed solution
* Ability to understand/clearly articulate challenges facing the business and develop an appropriate solution
* High level of attention to detail, excellent communication skills in English both verbally and in writing
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