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SalaryTitle: Programme Partnering & Performance Lead
Contract Type: Permanent Full time
Location: West Ham Lane, Stratford London
National office Sale Point, Manchester.
Persona: Agile, Office based 20-40%
Salary: £34,904 to £40,000 depending on experience
Regional salary: £31,250 to £36,346 depending on experience
Closing date for completed applications: 22nd May 2024 at 11pm
Interviews will be held on 31st May 2024
An exciting opportunity has become available within the Major Works Programme, Partnering & Performance Team for someone to help support the new Major Works Investment Programme achieve its ambitious plans for the next 15 years. The Programme, Partnering & Performance Lead role will support the effective delivery of Major Works and ensure the programme is developed with effective control frameworks. The role reports to the Senior Programme Partnering and Performance Lead.
The Programme, Partnering and Performance Leads will support the Major Works regional delivery teams ensuring that they are maintained and updated throughout the duration of the contract. Ensuring that the full scope and costs of all delivered works are processed and recorded accurately in the Group’s Asset Management Database.
The Lead roles will support the Senior Programme, Partnering and Performance Lead and the wider team in their objectives of leading on Corporate and Contract KPIS performance reporting within the programme to the governance forums and customer committees. Whilst supporting the continuous improvement in customer experience through ongoing reflection and analysis as the programme develops. They will also have involvement on representing L&Q with internal and external stakeholders attending meetings, providing written and verbal updates and reporting.
This is a new and expansive team and the Programme Partnering and Performance Lead roles will be part of an exciting team, playing a key role in ensuring that the new 15 year Major Works programme achieves its goals. You will exhibit the core values, People, Passion, Impact, Inclusion and responsibility.
You will help support the team in ensuring that all business requirements regarding day to day management of the Works Programme is delivered in an accurate & timely manner including accurate data updates to L&Q systems as required. Providing support for ensuring that all general administration, co-ordination and support is provided to Regional Major Works Delivery Teams to enable effective & efficient management of Contracts & that all enquiries/tasks are dealt with professionally & on time.
We are a multi-site organisation, there will be a requirement for candidates to be at our London office the first and third week of the month for business critical meetings. Expenses will be covered.
To be considered for this role candidates must have experience in the following areas a details of which should be included in their application:
· Ability to work within a team and to prioritise & deliver against demanding objectives
· Negotiation and influencing skills across a varied range of stakeholders
· Knowledge in asset management and data management systems as well as excellent IT skills within MS Office
· Commitment to service improvement and customer satisfaction
· Experience of providing administrative support in a busy work environment
· Knowledge of Partnering contracts, governance arrangements and servicing meetings
· Ability to collate and produce information on KPIs
If you are interested in this role and have the experience required, then apply without delay!
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London the South East and North West.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
