In this role you'll provide day-to-day administrative support across the whole Poetry School Programme, including: managing online course infrastructure; processing student bookings and payments; answering queries via phone, email, and face-to-face; maintaining student records; administering Zoom and classroom timetables; liaising with tutors; and producing contracts. Additionally, you will work on the development of a new Poetry School website, liaising with the team and developers throughout the process.
This post is suitable for an experienced arts or education administrator, with CRM and Website management experience, looking to join the team of an internationally renowned arts organisation.
The role will be based in Leeds, with a blend of remote and in-person working at our Leeds Headquarters (1 City Square, Park Row, LS1 5EB). There will also be very occasional in- person work required at our London teaching hub in Somerset House (Strand, London, WC2R 1LA), or at other venues nationally where we host tuition or events.
Working days are Monday to Friday and the hours will vary between 9.30am - 5.30pm and 11am - 7pm, depending on programme requirements, with time also necessary on occasional Saturdays during term time, to be taken in lieu.
For full information and a detailed job specification, please see the job advertisement on our website:
https://poetryschool.com/theblog/hiring-programmes-and-website-administrator-job-leeds/