Programming Assistant

Summary

You’ll assist in the delivery and development of a programme of activities and events within the house and supporting the house opening. By doing so, you’ll help to create an enjoyable experience for everyone that visits and help them understand more about our place.

This role will be split over 4 days - Thursday, Friday, Saturday and Sunday, 10.30am - 4pm.

This salary will be applicable from 1st April 2024.

What it's like to work here

Over the past four years, the visitor experience at this grand gothic revival house has been transformed by introducing a year-round programme of events, activities and entertainment. The ambitious 40-member team has further plans to grow and develop Knightshayes’ visitor offer and welcome creative customer-focused people to join the team. The property has one of the finest gardens in Devon with a vast plant collection and walled garden which supplies produce to the estate’s Stables Café.

For more information about our property please visit knightshayes-court

What you'll be doing

Working with the team you'll deliver experiences that bring the house to life for our visitors and be part of developing the experience as it progresses. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation and ensure all our communications with our visitors is clear and consistent. 

This is a visitor facing role, so you'll be happy and confident to speak with visitors, answering their questions and giving information about Knightshayes. You'll also be part of a wider team of employees and volunteers, helping to cover where necessary.

Who we're looking for

We'd love to hear from you if you have:

• good communication skills, building relationships with a wide range of people

• a team player, but can also work by yourself

• adaptable and have a flexible approach

• an understanding of the importance of great service

• keen to learn new things

• well organised and able to manage time well 

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.