Project Administrator

Are you currently looking for a varied and challenging Project Administrator or Junior Project Management role?

Perhaps you are aiming to secure a role where no two days are the same?

You could have experience in coordinating projects/events or key customers and be looking to develop your skills in a new and encouraging environment?

Or, you may have a Customer Service/Administration or Sales Support background and be looking to take a step up into a more technical project support related role.

Job Title: Project Administrator

Job Type: Full-Time Contract (18 months initial)- Fully Office based

Salary: 24-28k

Location: Staines

Project Administrator Responsibilities:

• Back-office project management, supporting Sales/Contracts and Project Managers.
• Supplying specification documents and pricing.
• Procurement, including order management, stock, delivery and returns
• Customer and Project data management using the relevant software/databases.
• Maintain and update sales pipeline to help identify new business.
• Regular customer communications to discuss ongoing and future projects and to develop business relationships.
• This includes all points of buying circle: Developers, Architects, Designers, Builders, Investors, Installers, and end consumers.
• Account and order administration, resolving administrative or delivery enquiries.
• Upselling and specifying products based on customer's needs (B2B and B2C).
• Technical support: product troubleshooting, claims and engineer visits.
• Customer complaint management; resolving queries and issues for end consumers and installers

Desirable:

• Previous Project Management experience or experience in a Customer Service/Administration role involving multiple stakeholders
• Experience in building and maintaining relationships with customers
• Previous experience in supporting Property developers, Architects, Designers, Builders, Investors or Installers
• Attention to detail
• Organised
• Highly numerical
• Good technical understanding with an interest in understanding a diverse product range
• Negotiation skills, previous experience in pricing would also be beneficial

The Employment Agencies Act (EAA) is a piece of legislation which sets a minimum standard of conduct for recruitment agencies in the UK.

The Act aims to protect the best interests of you as a candidate, as well as the interests of the hirer. Additionally, the regulations provide added protection for jobseekers and companies using the services of recruiters and stipulate how recruitment businesses should operate.

As part of meeting these regulations, you will need to provide us with some simple information, including but not limited to:

• Proof of identification - if you apply for a job through us, we are required to ask you to provide proof of identification. We may also ask you for evidence of any training or qualifications that are mandatory for specific positions with particular companies.
• Referees - we will ask you for two references or two referees that we can contact on your behalf in accordance with Recruitment Employment Confederation (REC) guidelines. This information may then be passed on to a future possible employer, once you have given your permission.

As well as providing you with factual and detailed information about a vacancy, we will share with you any Health & Safety documentation/requirements that the end employer has provided to us.

If you are a Limited Company contractor, you can 'opt out' of the regulations. Whilst the regulations have been conceived to ensure greater legislative protection for candidates, there may be issues which conflict with the spirit of the IR35 rules.

Opting out of the regulations will have benefits if you decide that you want to be considered self-employed. This will mean you will not be afforded the same protection as that of our PAYE workers but does bring you a step closer to being seen as genuinely self-employed and therefore could be viewed as outside the scope of the IR35 tax rules. If you wish to opt-out, you need to do so before your contract starts. To do this, please inform your consultant and sign and return the EAA opt-out form. Please note if we do not receive your signed form then your opt-out will be invalid.

For more information on these rules and the implications and benefits of opting out of the Conduct Regulations, please take independent advice from Professional Passport or view the Government guidance - EAA guidance notes.