AddressProject Coordinator – West Midlands - £25,000 - £27,000
Everwarm employs over 525 people, delivering high-quality, multi-measure projects all across the UK. We focus on quality of service and delivery, and on improving the lives our clients and their customers by creating better environments in which to work, live and learn. Our vision is to be a unique and outstanding asset and energy services organisation, where we lead our market and innovate in our sectors.
Role Overview:
We are seeking a focused and determined individual with a passion for analysis and strong reporting skills to support various contracts and projects across our departments within Everwarm. The role will provide project and administrative support within Green Homes Grant team, along with aiding and coordinating requirements in line with Trustmark/PAS Compliance and ensuring all documents and reporting functions are submitted accurately and efficiently.
What We Offer
£25-27k
Employer contributed pension scheme
Employee Assistance Programme with 24 hours telephone and online access and 6 counselling sessions.
32 days annual leave (Inc. statutory bank holidays and Christmas and New Year Closure!)
Generous sick pay
Enhanced Maternity and Paternity Leave as part of our family-friendly benefits.
Access to working group representatives including our ERC, Gender & Equality, and Ethnicity & Diversity for your voice to be heard and help us keep that personal touch.
Employee engagement events to bring together colleagues and families e.g., Everwarm Family Fun Day, Summer BBQ, Christmas Night
General Duties/Key Responsibilities:
Have a clear understanding of the key departmental projects and contracts, including but not limited to Home Upgrade Grant (HUG), Social Housing Decarbonisation Fund (SHDF), ECO and local authorities, to ensure the smooth running of the project from an administration perspective. Undertake delegated work as directed by the Operations Director and Administration Manager i.e. one-off projects/reporting.
Supporting the 360-contract/scheme process, including aiding the project to be in line with legislative and key process changes.
Be part of and support the central point of communication for queries and liaise with the Contracts Managers across various Everwarm Office locations (including Sub-Contractors) where appropriate
Support planning and processes to ensure project KPI’s are met.
Reviewing and issuing survey programmes including updating survey status and survey uploads
Gathering completion documents and files together in preparation for submission to clients.
Input into company database.
Liaise with internal departments and external companies to ensure accuracy of documents submitted, resolve queries.
Dealing with correspondence, complaints, and queries with clients and customers.
Providing data to aid the preparation of weekly/monthly reports.
PERSON SPECIFICATION
You will have excellent administrative skills and data entry experience.
Ability to work as part of a team as well as autonomously.
Excellent attention to detail.
High numerical efficiency.
Excellent communication and interpersonal skills
Ability to meet and exceed customer expectations.
Experience of Outlook packages (Excel, Word, Outlook)
Qualifications
No formal qualifications are required for this role.
Additional Requirements:
Flexible approach to work.
Disclosure Check
Our Commitment
We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Successful applicants will be required to provide evidence of their eligibility to work in the UK, & DBS checks will be conducted prior to employment.
