Project & Evaluation Manager - Adult Care

Are you looking for a challenging and exciting opportunity to join a well-established and influential team who provides a strategic lead in developing residential and nursing services in Hertfordshire?

Our team are dedicated to improving the lives of Hertfordshire residents requiring support in a care home environment. We are seeking a dynamic, passionate individual to lead on the implementation of new services whilst working with the market to design and developing new services for Hertfordshire residents.

We are passionate that Hertfordshire citizens have access to the right care and support in nursing and residential care.

The Project & Evaluation Manager’s Primary area of responsibility will be the implementation, development, and review of a new Discharge to Assess service for individuals leaving hospital, whilst collaborating with social care providers and health professionals to establish guidance and best practice. The role will also develop and analyse prevention pathways within Care Homes.

The Project & Evaluation Manager’s main areas of responsibility will be:

• Ensuring commissioning strategy and services are developed with the appropriate involvement of stakeholders including people with lived experience of care and support needs.
• Designing and delivering projects on time and to budget. Managing data and escalations when needed.
• Developing effective and positive links with operational staff and other organisations to develop service solutions.
• Work closely with procurement to embed solutions with providers, and potentially bringing new providers on
• Reviewing and analysing providers, whist growing and maintaining strong links to the provider market.
• Leading, supporting, and managing the team to deliver specified projects whilst developing individuals to reach their full potential.
• Framework and contract analysis and interpretation of data, writing complex reports and presenting to the board when required.
• Continuous improvement and Gap Analysis. Reviewing service provision of approx. 240 residential providers to ensure service needs are met for residents across Herts.

The Project & Evaluation Manager role is a varied position with a combination of strategic tasks, reactive and proactive approaches needed for the individual’s accessing services, system and provider requirements at any given time.

A flexible approach to your role is required. Prioritising juggling a variety of tasks, whilst managing a small team who are responsible for data collection and analysis, market analysis, contract management and the implementation of new services.

The challenges may come in different guises, as clients are displaced due to the level of needs, geographical challenges, whilst balancing a very wide range of social care and health needs including short stay and permanent stays.

A creative and problem-solving attitude is a must. The service can be high pressure so you will need to be calm and able to model positive risk taking at times.

Most importantly you will have a passion for your work. Designing services to care for the people that use them. Providing face to face and telephone interaction when needed to talk to the community and reflect on their feedback when needed.

You will:

• Have a passion for improving outcomes for people receiving care services and can manage a programme of commissioning work and manage the performance of commissioned contracts.
• Have a background in commissioning, operational health or social care ideally working with provider organisations. You will be able to demonstrate the ability to work collaboratively with the people we support including; carers, operational teams, other commissioning teams and across other Health and Social Care services.
• Be able to supervise and professionally develop staff, whilst monitoring performance
• Have excellent communication and skills around project management and organisation.
• Be flexible and willing to shape and develop this role to meet the needs of the service, whilst demonstrating the core values of social care.
• Ideally a car and driving license is required however you could conduct visits in the community to support your team using taxis etc (this would be at your own cost)
• Have proven experience working on similar operations and projects in a social care setting, ideally with a financial responsibility writing board reports and communicating key data to the senior board.
• A background working with a range of social care Providers would be highly beneficial.
• You will use your analytical skills on a range of data sets, reviewing providers, financial information using you influence to effect outcomes

As a Project & Evaluation Manager in The Integrated Accommodation Commissioning Team, you will have the ability to make a real difference to the citizens of Hertfordshire and the care and support they receive.