Project Management Office Manager

This role provides assurance of, and governance for the Parkdean Resorts portfolio of change projects. The Project Management Office (PMO) Manager ensures there is a framework in place to manage projects and that it is used effectively.

Job Description

• Ensure there is a Project Management approach that provides a consistent approach to delivery and visibility of progress, any issues and plans
• Maintain the overall plan of changes, resources and actual budget spend for all projects and key initiatives
• With the project managers, implement and embed the relevant governance arrangements for each project
• Responsible for maintaining the list of change work for Parkdean Resorts including requests, approved work and rejected projects
• Map out the interdependencies between projects and keep this up to date
• Maintain an overview of risks at a corporate level, as well as the key risks for all the projects and coaches as necessary on risk management approaches
• Understand the overall change impacts on the organisation from the various projects
• Ensure we have an up to date view of resource allocation for all team members in IT
• Supports the demand management process by maintaining an overview of relative value of projects, working with the Head of Planning & Resource
• Provides reports on progress for the corporate portfolio and for decision-making within IT
• Carries out healthchecks on projects as required

• It is your responsibility to report any weakness or breach that you identify within the Company’s information systems or services (even if only suspected)
• Safeguarding is everyone’s responsibility, and you have a duty of care for your own health and safety and that of your colleagues, guests, and visitors. You must report any concerns and co-operate with management to enable it to comply with its health and safety and safeguarding accountabilities.

Person Specification

• Experience of working in a PMO is essential
• Desirable is 10 years’ experience of activities to establish a project office that adapts to the culture
• Exceptional attention to detail and precision in day to day working
• Strong communication skills including flexing to the needs of different stakeholders and audiences
• Able to manage stakeholders including the ability to effectively manage expectations and gain progress even where there is resistance
• Analytical skills and the ability to assimilate large amounts of information into business-friendly stories that engage and encourage collaboration
• Able to coach and support others to raise standards as necessary
• Able to see the bigger picture and apply a strategic approach when taking decisions
• Strong MS Office skills; must include MS Project
• Adopts and displays our PDR values:
  • Care
  • Pace
  • Difference
  • Belonging
  • Value