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SalaryJob Req ID: 27973
Location: Leeds, London, Birmingham, Manchester, Newcastle
Why this job matters
The LBG contract is one of the largest accounts in UK MNC which is valued over £1bn revenue over a 7 year contract. The role of the programme manager/vertical lead will be to lead and manage the delivery of complex programmes and projects into the customer’s organisation. The portfolio will consist of circa 100 project with a value of £10m-£20m revenue. The role holder will be accountable for achieving the milestones, driving improvement, improving efficiency, generate revenue and drive profitability. The role holder will also be accountable for the stakeholder engagement with the senior manager within the bank (platform owners).
What you’ll be doing
- Manage the relationship with the Senior Manager within the customer organisation
- SME in your delivery vertical
- Point of escalation for significant and highly complex resource, planning or benefit/outcome issues
- Lead a matrix organisation of onshore and offshore project management and technical professionals
- Manage the relationship with the Senior Manager within the customer organisation
- SME in your delivery vertical
- Point of escalation for significant and highly complex resource, planning or benefit/outcome issues
- Lead a matrix organisation of onshore and offshore project management and technical professionals
- Lead a team of direct reports to quote and deliver complex projects and programmes and handover into operations
- Deliver transformation and business improvement change within our customers business
- Deliver projects or programmes in line with the Time, Cost and Quality principles
- Define medium/high complex undefined solutions within the customers environment and deliver positive business outcomes
- Drive efficiency and profitability on project delivery to meet the LOB targets
- Identify opportunities for additional revenue generation
- Set RFT milestones and monitor and meet the targets
- Manage existing suppliers and new suppliers
- Support and contribute to win new business initiatives and RFPs
- Identify and deliver service excellence and CSI initiatives
- Drive process improvement and compliance
Skills and experience
- Managing and leading matrix organisations to deliver complex and ambiguous programme/project outcomes
- Managing costs, revenue and profitability
- Stakeholder engagement at senior level within BT and customer organisation
- Delivery or LAN, WAN, Security and Voice technology into a large multinational corporation
- Enforcing change control and scope creep management
- Preferred – MSP or Prince 2 or equivalent project management methodology qualifications or equivalent experience preferred
- Preferred – Bachelor level degree or equivalent experience
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
