Project Manager - Crm Systems

We are looking for an experienced Project Manager to join our team at Zentso, home to leading CRM Specialists for Not-For-Profits. We offer a remote (work from home), full-time or part-time contract.

Zentso is a leading technology consultancy for Not-For-Profits globally. We transform our clients into high-performing organisations through the cost-effective use of progressive technology.

The role is remote, but you may be required to attend client/staff meetings in person from time to time. We can organise shared office premises should you wish to work outside of your own home and to allow for a good work-life balance - we have a London office where we co-work, based in Camden.

This is an excellent opportunity to progress your career with a well-established company!

About Us

We support organisations to fully utilise what they have or select, develop and implement new systems. We are experts in integration and developing bespoke add-on solutions. As an independent consultancy, we choose to partner with leading technology providers and give valuable guidance to help our clients.

About the Role

As a Project Manager, you will be client-facing, working on various projects concurrently. You will be responsible for project managing the implementation of either Salesforce or iMIS solutions for clients through the entire project life cycle - post-sales to post-go-live.

Full-time hours are 37.5 per week with flexible working hours. We will also consider part-time candidates.

Key Responsibilities:

• Accountability for the overall success of the client projects that they are assigned to
• Track and review project budget vs. actual project costs
• Manage and coordinate cross-functional resources to deliver the required work
• Manage the client relationship. Work closely with the client on a regular basis to ensure project progress and maintain constant open communication
• Reviewing and documenting project scope changes
• Prepare project schedule and client-facing/internal status reports
• Identify risks and issues and escalate, as necessary
• Track and review individual and project team utilisation and revise forecasted hours throughout the duration of the project
• Account management of some current clients with ongoing projects
• You will log all your time in the company project management system 

Required Experience:

• Experience in project managing software implementation projects, preferably CRM systems
• Experience of working with or in a not-for-profit organisation or understanding of how not-for-profits operate
• Understanding of project management methodologies (certification desired)
• Experience working within a consultancy (desirable)

Required Skills:

• Strong analytical and problem-solving skills
• Ability to work with all levels of management
• Excellent influencing skills and the ability to bring teams together
• Great spoken and written communication
• A team player with the ability to lead
• Ability to self-manage and work independently
• IT-savvy

Benefits:

• Holiday entitlement: 22 days per year + bank holidays (3 days are allocated/used at Christmas)
• Company pension: Zentso runs a NEST pension scheme with company contributions
• Monthly physical activity allowance
• Remote working

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; Project Manager, Project Coordinator, Program Manager, Project Lead, Project Administrator, Project Analyst, Project Consultant, Project Specialist, Project Supervisor, and Project Director, may also be considered for this role.