Project Manager (Digital/CRM projects)

A big hello from the team at Compuco!
At Compuco we empower socially responsible organisations with the digital tools they need to build a better world.
As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact.
We are looking for a talented and ambitious new Project Manager to join the Compuco team.
Your role will be to manage complex digital projects, working closely with the client, our Functional Consultants and Product Team in order to to keep them on course all while delivering an outstanding client experience. You will be the key client contact with overall ownership of the timeline, budget and client relationship, with a focus on translating (sometimes complex!) client needs into actionable tasks for the team.
The role will span the full project lifecycle (discovery, specification, design, configuration and development, data/content migration, testing and training), with your focus throughout being to maintain momentum on all fronts - ensuring resources are in place and deliverables completed on time, on budget and to an excellent standard.
Our client projects often (but not always) run in a waterfall process, whereas many of our teams internally adopt agile methodologies; so an understanding of both methodologies is essential.
We’re a very process driven team who always seek to do things “the right way”, and we’re looking for people who can both contribute to ensuring those processes are followed but also help us to develop and refine new processes to ensure that we continue to deliver the highest quality product and service to our clients and to the sector as a whole.
In short, we’re a team of self-confessed geeks who love tinkering and tweaking until something is just right, and we're looking for someone with the same "can do" attitude to join our growing team.
As a distributed company with an HQ in London and team members from all around the world, one of the things that makes working at Compuco special is the chance to meet and learn from people from an amazing array of nationalities and cultures. We’re extremely proud of the way we work and the open culture we have developed.
Key responsibilities:
- Manage day-to-day communication with clients, including weekly calls during active projects
- Prioritise development items for our engineering teams to work through
- Manage project timelines, working with clients and internal teams to keep projects on track and manage expectations where needed
- Working closely with technical teams internally to manage scope
- Monitor and proactively manage project performance against budget
- Attend Project Board meetings and prepare supporting slides/materials
Experience sought:
- 3+ years experience delivering technical digital projects including websites
- A compulsive list maker, organiser and executer
- Previous experience working in a digital agency is essential
- The ability to grasp concepts quickly
- Someone who loves technical challenges
What we value in this role:
- You love the challenge of making complex things simple
- You can convey complex concepts clearly to other team members
- You’re someone who likes to implement processes and ensure they are followed
- You seek to learn from others as well as share your knowledge and experience
- Great attention to detail
- Can do / Make it happen attitude
Location: Hybrid working (office based in Shoreditch, London) or Fully Remote
Type: Permanent
Salary range: £25-38k
About Compuco:
Our mission is to empower socially responsible organisations with the digital tools they need to build a better world. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact.
We’re a distributed team, with staff in over 12 countries and a head office in London. We offer flexible hours and a real “team” mentality, working together to make things better.
Uniquely, we base all of our solutions on open source products, helping our work to have the greatest possible impact. We offer a full suite of software options for our clients, but in particular specialise in CiviCRM, the dedicated nonprofit CRM, the Drupal CMS platform, and we are also the creators of the CiviPlus platform.
Our clients include membership organisations such as the British Toy and Hobby Association, World Heart Federation and Royal Society of Edinburgh, nonprofit organisations such as Wikimedia, Carers UK and Disability Rights UK, and government institutions such as Epping Forest and Police Scotland.
We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, citizenship or disability.
Benefits:
We have a broad range of benefits including:
- Paid annual leave
- Birthday off
- Volunteering time off
- Wellness day
- Medical insurance allowance
- Paid leave for personal development and learning
- Remote working