Address
Form of work
SalaryHackney Council is looking for a Project Support Administrator with excellent organisational skills to coordinate a new team. This is an exciting opportunity to be part of our Resident Safety team, working to make Hackney a safer place for everyone.
Following the Grenfell fire tragedy, we have put in place extra resources to ensure safety for our residents. Housing is a top priority in Hackney. Inner London is experiencing intense pressure on housing stock with competing demands on space, a growing population and rising prices. Hackney Council manages over 30,000 properties across the borough. Our team works hard to create safe, affordable homes for people who need them.
Day to day you will provide a variety of admin support for our risk assessors: managing diaries, drafting letters and responding to enquiries. You will keep track of risk assessments, distributing work among the team and monitoring progress.
We need someone with an excellent approach to customer service. Someone who can build solid working relationships with a variety of people. You will be liaising directly with residents and others, mostly over the phone but also working face to face. You will need a professional yet sensitive approach to prioritise a range of issues and a competing workload.
We must have a good track record as an administrator, in return you will get the chance to put in place systems and procedures for a new team and gain valuable experience of housing management.
There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.
If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.
The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.
When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.
This application process replaces a supporting statement.
Closing date for applications: 21 April 2024 (22:59).
Interview date: To be confirmed.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk
