AddressProject Worker
Thorpe Road, Norwich
£11.52
37.5 hours per week - Various shifts between 8.30am to 6.30pm to include one weekend in four
We’re seeking an experienced Project Worker to make a real difference to the lives of our customers. The ideal candidate would have had experience within a similar role, working with people who have experienced homelessness.
At Sanctuary Supported Living, we are passionate about supporting people to live as independently as possible and to lead fulfilling lives.
At Thorpe Road, we provide support to people experiencing, or at risk of homelessness which is part of Norwich Homeless Supported Housing. It may be expected to cover at other schemes as well. At Sanctuary Supported Living, we are passionate about supporting people to live as independently as possible and to lead fulfilling lives.
There are six services spread across Norwich, including nine bedrooms and four flats at Aviary House, six bedrooms and five flats at College Road, nine bedrooms and two flats at Cromer Road, 11 bedrooms and two flats at Hope House, 11 bedrooms and two flats at Reepham Road and 13 bedrooms and one flat at Thorpe Road.
This is an amazing opportunity to work in a positive environment with a dedicated team who value the individuals they support and make a difference in people’s lives every day.
Strong interpersonal skills and a friendly open manner are essential for success in this role.
We value our team and encourage learning and progression through our comprehensive induction programme, as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.
Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.
Read more about Thorpe Road on our website
The role of Project Worker will include:
- Supporting our customers to maximise their independence and move forward with their lives
- Assisting with assessing clients’ needs by writing and updating client notes
- Being a first point of call to receive and direct all customer queries
- Developing good relationships with customers, helping them develop life skills
- Handling occasional emergency/challenging situations
- Going above and beyond to ensure an excellent service is provided to our customers
- Some health and safety responsibilities e.g. fire safety checks
Skills and experiences:
- Previous experience working with vulnerable adults, people with mental health needs or substance misuse
- Experience in support planning, key working, risk assessment and safeguarding
- Experience working under challenging circumstances
- Good communication skills
- Ability to use IT systems confidently
Why work for us?
We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.
We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- £11.52 per hour
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here
Download our Recruitment Pack to learn more about Sanctuary culture and how you can #BeYourBest
Closing Date: 4 March 2024
For further information about the role please contact Lauren Goodyear Lauren.Goodyear@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter,Facebook,LinkedInand YouTube.
Together we can be our best so that our customers can be their best.
#BeYourBest
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
