Property Coordinator

Job Title:

Office Coordinator / Client Care Executive

Position Overview:

We are seeking a versatile and proactive individual to join our clients team as a Client Care Executive/Office Coordinator. This role encompasses various responsibilities, including handling incoming calls, booking property viewings, assisting with administrative tasks, and providing support across different departments within the office. While a background in Property is preferred, it is not essential, as we provide comprehensive training. This position is ideal for someone who is organised, adaptable, and eager to learn.

Key Responsibilities:

• Manage incoming calls and inquiries, providing excellent customer service and directing calls to the appropriate departments or individuals.
• Coordinate and schedule property viewings, ensuring accuracy and efficiency in the booking process.
• Assist with setting up new agents in the CRM system and sending out confirmation instructions.
• Handle Anti Money Laundering (AML) procedures in accordance with company policies and regulatory requirements.
• Respond to general email inquiries promptly and professionally.
• Provide support to the finance/accounts department as needed, including data entry and invoice processing.
• Assist with general internal administration tasks to ensure the smooth operation of the office.

Requirements:

• Previous experience in an administrative or customer service role is essential.
• Strong communication skills, both verbal and written.
• Excellent organisational abilities and attention to detail.
• Ability to multitask and prioritise tasks effectively in a fast-paced environment.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• A proactive and positive attitude, with a willingness to learn and contribute to a team environment.

Salary and Benefits:

• Base salary - circa £22-25k
• 9:00 AM to 5:30 PM, Monday to Friday.
• Comprehensive training and development opportunities.
• Access to company benefits and incentives.

To conclude:

So in a nutshell, if you’re looking for a Client Care Executive / Office Coordinator role, you should apply for this.

If you’re not an Client Care Executive / Office Coordinator role but you know someone that you think could be fab for the Client Care Executive / Office Coordinator role, you should send this to them and they should apply for the Client Care Executive / Office Coordinator role position!

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