AddressProperty Manager
What you can expect from us
- We offer a competitive salary of £35,850.
- 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
- Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
- Opportunity to further increase annual leave with service or though the holiday purchase scheme.
- Immediate entry to our Pension scheme (matched contributions up to 10%)
- A great flexible working environment, with a range of family friendly policies
- Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
- Paid leave for absence including sickness, maternity, paternity, and adoption leave.
- Access of up to £150 annually through the ‘Learning for life’ scheme
- Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
- Develop your career with support and access to training and qualifications.
- Onward Home has a number of colleagues forums to drive positive change and culture including our Colleague Forum, Equity Forum and BAME Network.
Onward Homes is a leading provider of quality, affordable homes for rent and sale in the Northwest managing over 35,000 homes across the region. We offer help and support to vulnerable people facing a range of challenges and create strong and vibrant communities that our customers can be proud to be a part of.
We are now looking to recruit Property Manager to work in our “Home Ownership Team”. This customer facing role provides a high-quality property management service to leaseholders and landlords, managing portfolios of around 20-25 schemes across Lancashire, Merseyside and Greater Manchester area.
About the role
This is a homebased position but will require the post holder to visit their portfolios as required by the lease, so a car and driving license are essential for this role.
Key duties and responsibilities
Property Management
- Have a clear understanding of lease covenants and obligations and ensure that these are fully met on behalf of the Leaseholder/landlord.
- Ensure that action is taken in respect of any breaches in lease.
Customer Service and Engagement
- Provide a proactive approach to dealing with customer with a first-time resolution attitude.
- Attend leaseholder meetings and positively engage with customers.
Health and Safety
- Conduct regular scheme inspections to monitor upkeep of the property and grounds.
- Identify repairs and maintenance issues and ensure that statutory compliance is met in relation to Health and Safety.
Service charge
- Produce accurate service charge demands and year end accounts for all sites within the portfolio.
- Monitor expenditure across site to ensure that properties remain in line with budget expectations.
What we require?
- Sound experience of leasehold management and property management.
- Good understanding of leasehold and service charge legislation.
- Knowledge of section 20 legislation
- Excellent communications skills –letter writing and the written and verbal presentation of information.
- Excellent numeracy/analytical skills and competency in dealing with financial information.
- Experience of setting and monitoring budgets
- Excellent time management skills.
- Be able to work well in a team or own initiative and have the ability to communicate with leaseholders in a confident manner.
- A Full UK Driving Licence and access to your own car.
Qualifications
- Essential – GCSE standard English and Maths A-C or 4-9
- Desirable IRPM
If candidates have any questions at any stage of the recruitment and selection process, they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.
Please note that we reserve the right to close the vacancy early prior to the closing date.
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