Main Purpose:
- Manage a small industrial portfolio across the North West, Yorkshire, and the Midlands.
- Ensure assets are managed efficiently, minimize voids, and achieve full market rents.
- Provide excellent customer service to occupiers within the assigned portfolio.
- Manage income and service charge budgets for each asset.
- Maintain sites to a high standard, ensuring compliance with H&S legislation.
- Serve as the first point of contact for all enquiries on the assigned portfolio, with occasional coverage of the wider portfolio as needed.
- Conduct viewings of vacant properties within the assigned portfolio.
- Progress lettings according to each landlord’s operating procedures.
- Prepare Heads of Terms, Leases, and Tenancy Agreements.
- Negotiate leases directly with prospective tenants, agents, or solicitors.
- Draft and issue S25 notices and negotiate lease renewals.
- Handle lease events such as surrenders, assignments, and variations.
- Initiate the dilapidations process for lease expiries promptly.
- Manage vacant properties through weekly inspections.
- Oversee the service charge budget for each site, including routine maintenance and project works.
- Liaise with tenants, addressing queries and complaints proactively.
- Support capital estate or unit-specific refurbishment works with the Associate Property Director.
- Conduct periodic inspections of a retirement living portfolio across the UK.
- Previous experience in a commercial property environment is essential; training will be provided in certain areas with ongoing support from Senior Property Managers and the Associate Property Director.
- Confident, conscientious, and proactive with the ability to prioritize workload.
- Excellent customer service skills and attention to detail.
- Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.