Property Operations Manager

***INTERNAL APPLICANTS ONLY***

We are looking for a Property Operations Manager at Barrington Court to look after the day-to-day operations of this medieval manor farm estate, one of the first large mansion properties acquired by the National Trust.

Barrington Court sits within the South Somerset portfolio, and you will be working with a leadership team protecting and enhancing one of the most exciting and diverse portfolios in the National Trust. The portfolio includes Montacute House, Lytes Cary Manor, Tintinhull Garden, Treasurers House, Stoke Sub Hamdon Priory, Priests House and Stembridge Tower Mill.

We are looking for someone who understands how to manage operations, motivate multidisciplinary teams and gets things done. You’ll be an experienced leader, bringing your enthusiasm, drive and determination to this exciting role.

This role can either be taken on a permanent contract or internal secondment, to be discussed at interview.

What it's like to work here:Barrington Court is a property of change, and with a major restoration project – The Revival Project – life is certainly exciting at Barrington. We welcome over 60,000 visitors a year. There are some very busy days which require a ‘all hands-on deck approach’ so be prepared to work flexibly to ensure visitors have an amazing experience.

We have a committed and passionate team that are focussed on delivering excellence every day and ensuring our visitors have a memorable visit. We work together as one, supporting each other to achieve a great level of success. We have some relatively new department heads who have brought with them a wide range of skills, a large part of the role will be bringing the team together and developing a culture of creativity where all ideas are welcome. Your days will vary from hour to hour, often seamlessly moving from operational to strategic delivery.

For more information about our property please visit Barrington Court | National Trust

What you'll be doing:You will be managing the day-to-day running of Barrington Court, delivering an exceptional visitor experience with high presentation standards. This role will require you to be able to walk the property including the parkland and help in any area that is needed. We are open throughout the year so being flexible is very important.

This role will line manage across disciplines which include house & collections conservation, visitor welcome, visitor experience and garden conservation, as well as working with the Experiences, Conservation, Facilities and Countryside portfolio leads. You will be guiding staff and volunteers to be ambitious and forward thinking and will work closely with the General Manager and Area Managers to support delivery and communication of the overall vision.

Barrington Court is unique with a private water supply, renewable heating and controlling flood gates, therefore you will be working with and drawing on, the Portfolio Facilities Manager to ensure that Barrington Court is well maintained. Compliance and the development of the Barrington Revival project pipeline is an essential and significant part of the role.

It is an exciting time to join as you and the team will be planning for the future of the property, looking at our infrastructure, visitor experience and commercial business. As Operations Manager you will sit on the south somerset senior management team supporting with strategic decision making and ensuring a collaborative, inclusive approach across the portfolio. You will have a great attitude, bundles of energy and a love of engaging with people. If you are a numbers person and are passionate about delivering great performance, then this could be the job for you.

• Well organised and collaborative
  

• Solution focussed – practical and problem solving skills
  

• Able to communicate effectively at all levels and build strong relationship and internal and external partners
  

• Someone who enjoys a complex and diverse environment
  

• Commercially minded yet sympathetic to conservation requirements
  

• A proven track record in managing, supporting and motivating a team to deliver key objectives and grow performance
  

• A background in heritage, arts, museum, tourism, leisure, theatre or other audience/customer facing transferable experience

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice