Prosecution Case Administrators

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.
RSR Public Safety are currently working with our Staffordshire based client to recruit for Prosecution Case Administrators. The purpose of this role is to provide comprehensive file management for crime and traffic cases.
These are full time roles, initially for 6 months and with a pay rate of GBP12.47 per hour.
Based in Hanley, Stoke-on-Trent
Main Duties:
Comprehensive management of crime and traffic case files following receipt through to completion of a case
Prepare and submit traffic and crime files
Manage a wide-ranging caseload, ensuring adherence to prosecution deadlines
Provide updates and support to victims and witnesses during prosecution process, including identifying vulnerabilities and liaising with external agencies to provide support
Process queries from members of the public, including those who are injured parties, witnesses or defendants
Accurate data inputting into various IT systems
Liaise with external partners and agencies
May be called upon to give evidence at court
Essential Criteria:
Experience of managing substantial and diverse workloads
Experience using Microsoft Windows Operating systems
Strong organisational skills
Problem-Solving
Customer service
Verbal and written communication
Comfortable with use of Microsoft Office Suite
Ability to adapt to change
Qualification or degree in either Criminology, Law, Policing or similar - Desirable
Knowledge of Transforming Summary Justice (TSJ) and Better Case Management (BCM) - Desirable
This role will be subject to vetting.
To apply, please forward a CV in the first instance to
Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.
If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!
Red Snapper Public Safety is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer.
Job Type: Full-time
Salary: GBP12.47 per hour
Expected hours: 37 per week
Benefits:
Employee discount
Life insurance
Referral programme
Schedule:
8 hour shift
Monday to Friday
Work Location: In person