Public Transport Coordinator

About the role

The Park & Ride & Busway service is seeking to recruit an additional new Public Transport Co-ordinator to work at any of our 7 sites in Cambridge, St.Ives and Longstanton. This is an exciting opportunity to manage the day to day operation of a Park & Ride site or Guided Busway, ensuring high standards of customer service are provided and that the site facilities are maintained to a safe standard.

For an informal discussion about the role, or if you have questions, please contact Shaun Harrison-Fuller, Assistant Bus Operations & Facilities Manager on 07775 030864.

Interviews will be held at Trumpington Park and Ride week commencing 22/07/2024.

What will you be doing?

The successful candidate will be required to monitor the sites and Busway, to provide a high level of customer care and information to passengers and maintain the high standards of a flagship transport service.  The job will involve some weekend working on a shift basis and cleaning duties.  It will also involve patrolling sites and the Busway in all weathers.

About you

Candidates will need to demonstrate a good understanding of customer service, a detailed knowledge of the area and have experience of dealing with the public.You will require good communication skills to work effectively with colleagues and stakeholders, and an ability to be flexible to meet changing demands.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

• Flexible working
• Flexible Bank Holidays
• A comprehensive wellbeing package
• Our Cambs Rewards employee discounts
• A comprehensive pension scheme.
• IDEAL staff equality, diversity and inclusion network.
• Camweb our staff intranet helping to keep you informed
• An employee recognition scheme

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off.   We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.  We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. 

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Attached documents

• coordinatorspersonspecform.pdf
• newjd2014.pdf