Quality Assurance Manager

A local food production company is seeking a highly skilled and experienced Quality Manager to join their team as a Quality Manager. You will be responsible for ensuring that the products meet the highest standards of quality and safety. This is a critical role in our organization, as it directly impacts the satisfaction and trust of their customers.

Duties:

• Ensure that equipment calibration is carried out as required (including scales, probes, water meter, chemical concentration etc.)

• Manage relevant quality standards, e.g. HACCP to ensure food safety, statutory & Company standards are maintained.

• Produce production/working specifications as required and identify and record any product and or service quality problems. Ensure suitable product traceability records are maintained throughout the supply chain and maintaining a product recall system.

• Ensure the necessary product testing is completed on time (including Micro / Swabs / allergen / speciation analysis etc.), maintaining suitable records trends and communicating nonconformances appropriately and conducting root cause analysis reports

• Carry out supplier audits based on risk analysis.

• Co-ordinate internal audits including regular hygiene audits, glass audits and housekeeping / GMP checks.

• Work directly with production supervisors/managers and prepare regular management reports and trend analysis.

• To ensure pest control visits take place and that the agreed-upon recommendations of the pest control company are implemented.

• Communicate technical information in a way that meets the needs of the target audience.

• Proof all deliveries of packaging onto site, to ensure they are to previously agreed

• Monitor access to the site and security control, including fob control

• Monitoring factory and staff hygiene standards on at least a daily basis and informing production/cleaning staff of any areas that require attention.

• Support Product development &NPD function including line trials through to factory production.

• Record all customer complaints & delegate to appropriate dept in a timely and effective manner and provide feedback to management.

• Support staff on queries regarding shelf life, quality, nutritional information and allergens

• Co- ordinate external audits/visits to ensure positive outcome e.g. Liaise with external bodies in relation to food safety issues e.g. DEARA, EHO, Trading Standards. 2

• Check all labelling for legal compliance including weight declaration, allergen/ nutritional information, contact details, product description etc.

• Produce product/material/ingredient specifications as required.

• Develop new approaches or technologies in the area of technical to ensure continuous improvement.

• Co- Ordinate all Food Safety Training and Refresher training

• Oversee monthly Stock Take, ensuring accurate records are maintained

• Order ingredients as required

• Co-ordinate any disciplinary and Grievance matters

• Undertake any other duties, as considered by the Directors to be within scope of role