Quality Assurance Officer

Quality Assurance Officer

Conduct Quality Assurance Audits within our Underwriting Services Department to monitor adherence to underwriting guidelines and licence authorities.

Conduct Quality Assurance Audits within other departments to assess service quality and adherence to internal processes.

Analyse the compliance standards being achieved by conducting Quality Assurance Audits and provide ongoing assurance of adherence to regulatory requirements.

Proactively identify areas for improvement where required and work with the business to implement remedial actions.

Job Requirements:

• Background working in an insurance environment, preferably for an MGA or Broker dealing with delegated underwriting authorities
• Demonstratable experience working in a compliance or conduct role
• Good knowledge of FCA Rules and Regulations
• A proactive 'can do’ and flexible attitude. Be able to recognise priorities a short notice
• An excellent standard of literacy, numeracy and attention to detail
• Self-Motivated and good organisational skills. Able to manage own workload and deliver against deadlines with minimal supervision
• Ability to work independently and confidentially
• Experienced in the use of all Microsoft Office applications to an intermediate level

Company Information:

We have a fantastic opportunity for a Quality Assurance Officer to join our MGA Business.

We are a successful and dynamic Managing General Agent. We 'hold the pen' of our insurer partners, meaning we can underwrite the products / schemes for them.

If you are enthusiastic, passionate and enjoy being part of a first-class team, then this could be the role you have been waiting for.

Benefits & Compensation:

• Workplace Pension Scheme offering you flexibility of up to 16%
• Minimum of 27 days holiday plus bank holidays
• Hybrid Working - Flexibility to work from home combined with a number of days per week in our office on The Waterfront in Brierley Hill. Providing a fantastic work environment to drive our commitment to learning and development, innovation, and collaboration
• Employee recognition awards and annual employee awards
• Staff social events throughout the year, including Summer and Christmas parties
• Long Service awards
• Free onsite parking
• Matched funding for charities
• Death in Service benefit

If you are interested in the Corporate Account Handler opportunity, please apply with your CV today.

For further information, please contact one of our specialist consultants today on and quote NJR14624

Job Type: Full-time

Salary: £30,000.00-£35,000.00 per year

Benefits:

• Company pension
• Flexitime
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Work Location: In person

Reference ID: NJR14624