This is a fantastic opportunity for an experienced quality manager with excellent future prospects.
Main responsibilities:
- Maintain and enhance the Quality Management System (QMS) to ensure compliance with ISO 9001, AS9100, ISO 13485, and other relevant standards.
- Facilitate, control, and conduct internal audits to ensure continuous compliance and improvement.
- Assist in managing and hosting customer audits, presenting our processes and ensuring transparency.
- Act as a primary quality contact for customers, addressing and resolving quality issues efficiently.
- Analyse quality data systematically to identify trends and instigate corrective actions.
- Collaborate with suppliers to ensure quality standards are met and conduct thorough supplier audits.
- Work closely with the purchasing and engineering departments to manage and resolve material review board (MRB) issues.
- Lead and champion continuous improvement (CI) activities throughout the organisation
- Familiarity with Root Cause Corrective Action investigations, 8D problem solving techniques and Failure Mode Effect Analysis (FMEA) processes.
- Experience in auditing and maintaining compliance with ISO standards such as ISO 9001 (AS9100, ISO 13485, IPC610 & IPC620 desired but not essential)
- Strong skills in customer interaction and managing customer-facing quality issues.
- Proficiency in using QMS systems and various quality resolution tools.
- Excellent report writing skills and the ability to use quality-related tools effectively.
- Proven track record in problem resolution and quality improvement initiatives.
- Bachelor’s degree in Engineering, Quality Assurance, or a related field.
- Relevant certifications in Quality Management and Auditing (e.g., CQA or Lead Auditor Certification).
- Minimum of 3 years of experience in a Quality Engineering role within the PCB assembly or related industry.
Location: Newcastle-under-Lyme, Staffordshire, UK
Hours: 39 hours per week, Monday to Thursday - 8.5 hours, Friday - 5 hours
Salary: £30-33k (DOE)
Holidays: 20 days plus Bank Holidays
Benefits:Bonus scheme based on company performance
Company laptop
Company sick pay
Workplace pension scheme enrolment from day one
Onsite parking
Summer and Christmas parties