Quality Engineer

Rewards and Benefits on Offer;

• Immediate start
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Paid volunteer time

MTrec’s New Opportunity;

MTrec Technical are proudly representing our prestigious engineering supplier, based in County Durham, with their plans for growth and expansion, by recruiting a permanent Quality Engineer to join their team. You will be joining an expanding, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a major player in their specialist industry and will be soon entering a period of sustained growth and expansion as they widen their customer portfolio. You will be joining a very secure and expanding business, where you will enjoy a varied working environment, a great team culture and a fantastic new career move.

If you have experience within Quality, please apply now for an immediate response.

The Job You’ll Do;

• The role will be a 70 / 30 split between quality and tech support / warranty respectively, which may fluctuate at times depending on business requirements.
• ISO 9001 compliance and support.
• Internal process auditing.
• Report writing and presentations from findings.
• Liaise with shopfloor and office regarding any issues relating to specifications and components.
• Update and distribute KPI graphs and metrics: COP, COPQ, Failure Modes, Inspection Results.
• Create and issue Quality Reports and Alerts for major, moderate and repeat minor issues.
• Updating and creating SOP’s and work Instructions for internal procedures.
• For more complex issues not handled by the Customer Support Coordinator, investigate the project history and operate as the customers main point of contact & manage the issues through to resolution.
• Prepare & issue site modification quotations.
• Create & issue orders or requisitions for Factory parts or new components from suppliers, respectively.
• Report to management on customer support issues, identifying both financial risk and areas for future improvement based on lessons learned.

About You;

• ISO 9001:2015 and document control understanding and experience.
• Familiarity with root cause analysis or problem-solving tools e.g. FMEA, 8D and DMAIC.
• Have experience within the HVAC sector and / or project management (Desirable).         
• Have knowledge and experience of Microsoft IT systems.
• Ability to use own initiative and work unsupervised and towards a schedule.
• Logical and methodical approach to problem solving.
• Have good written & communication skills Confidently liaising with customers, Team Leaders and departmental Managers.
• Supplier NCR experience.