Mtrec LtdSee more

addressAddressDurham, Durham
type Form of workPermanent
salary Salary£36,000/annum
CategoryConstruction & Property

Job description

Rewards and Benefits on Offer;

  • Immediate start
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Life insurance
  • On-site parking
  • Paid volunteer time

MTrec’s New Opportunity;

MTrec Technical are proudly representing our prestigious engineering supplier, based in County Durham, with their plans for growth and expansion, by recruiting a permanent Quality Engineer to join their team. You will be joining an expanding, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a major player in their specialist industry and will be soon entering a period of sustained growth and expansion as they widen their customer portfolio. You will be joining a very secure and expanding business, where you will enjoy a varied working environment, a great team culture and a fantastic new career move.

If you have experience within Quality, please apply now for an immediate response.

The Job You’ll Do;

  • The role will be a 70 / 30 split between quality and tech support / warranty respectively, which may fluctuate at times depending on business requirements.
  • ISO 9001 compliance and support.
  • Internal process auditing.
  • Report writing and presentations from findings.
  • Liaise with shopfloor and office regarding any issues relating to specifications and components.
  • Update and distribute KPI graphs and metrics: COP, COPQ, Failure Modes, Inspection Results.
  • Create and issue Quality Reports and Alerts for major, moderate and repeat minor issues.
  • Updating and creating SOP’s and work Instructions for internal procedures.
  • For more complex issues not handled by the Customer Support Coordinator, investigate the project history and operate as the customers main point of contact & manage the issues through to resolution.
  • Prepare & issue site modification quotations.
  • Create & issue orders or requisitions for Factory parts or new components from suppliers, respectively.
  • Report to management on customer support issues, identifying both financial risk and areas for future improvement based on lessons learned.

About You;

  • ISO 9001:2015 and document control understanding and experience.
  • Familiarity with root cause analysis or problem-solving tools e.g. FMEA, 8D and DMAIC.
  • Have experience within the HVAC sector and / or project management (Desirable).         
  • Have knowledge and experience of Microsoft IT systems.
  • Ability to use own initiative and work unsupervised and towards a schedule.
  • Logical and methodical approach to problem solving.
  • Have good written & communication skills Confidently liaising with customers, Team Leaders and departmental Managers.
  • Supplier NCR experience.
Refer code: 3402580. Mtrec Ltd - The previous day - 2024-06-11 19:55

Mtrec Ltd

Durham, Durham
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