Quality Manager

Job Specification

The Job You’ll do

• Review, analyse and continually develop the quality management system (QMS) to ensure compliant and efficient methods are utilised within the business ensuring corrective actions are effectively implemented.
• Develop and maintain effective quality policies and procedures to ensure products and processes are reviewed, risk assessed and functionally robust.
• Ensure all traceability requirements are maintained and sustained.
• Manage and conduct internal, supplier and third party audits in conjunction with the Quality Technician.
• Ensure the required quality records are professionally maintained and are readily accessible for internal and external audit review. Audit ready for IATF 16949.
• Manage and maintain process control and capability through statistical techniques.
• Champion a program to support continuous improvement through work based projects utilising Six Sigma, Kaizen, and Lean principles.
• Continually develop the cultural and behavioural aspects of quality and continuous improvement through training and awareness, monitoring through performance measures.
• Organise and carry out training programmes to promote and engage personnel at all levels in order to achieve a common understanding of quality principles and achieve the required competency levels. (I.e. Gauge R&R).
• Have responsibility for the introduction of relevant corrective (8D) and preventative actions from quality issues, customer complaints (CCR), suppliers (NCR) and audit findings.
• Create and analyse quality data to identify trends for improvement activities.
• Manage the implementation of quality aspects within the new business system (IFS).
• Manage the Goods Inward QC Inspector, as appropriate, ensuring completion of required tasks or objectives.
• Support inspection personnel in maintaining and improving their processes and duties.
• Ensure measurement studies, part and process analyses are supported and completed when required.
• Control and develop QA documents, e.g. standard operating procedures, defect catalogue, where applicable.
• To work in a safe manner; driving positive behaviour and leading by example with regard to the company’s health, safety and environmental policies.

About You

• The successful candidate must have a relevant manufacturing / engineering degree or equivalent level 5 qualification and a proven work history.
• They will have a minimum 5 years’ experience within quality management in a manufacturing environment, knowledge of a wide variety of manufacturing, machining and assembly processes and techniques and membership of an industry related body. Internal Auditor certification for ISO 9001, ISO 14001 and ISO 45001 is essential, ISO 50001 is advantageous.
• They will have good knowledge and experience of quality improvement / problem solving techniques such as 5S, CoPQ measures, 8D/CAPA, Kaizen/PDCA, Six Sigma and DMAIC methodology, statistical process control, and visual aids management.
• Lean Six Sigma Green Belt and working knowledge of IATF 16949:2016 is advantageous.
• Strong verbal and written communication skills, interpersonal and leadership skills are essential along with the ability to maintain and monitor accurate written and computerised process data. They will also be driven and highly motivated with the ability to work well under pressure.
• Working hours are 38.75 per week