Manufacturing Quality Manager

Role Overview of Quality ManagerResponsible for the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to assist and improve operational performance.Ensure the company achieve the quality objectives and conforms to company requirements, ISO standards and customer requirements.Responsible for new quality initiatives and projects, reviewing and communicating the impact on quality activities.Responsible for the quality of all internally produced and bought in components to meet the quality standards required.Support quality audit and inspection activities.General Duties & Responsibilities of Quality ManagerReview, analyse and continually develop the Quality Management System to ensure compliant and efficient methods are utilised within the business ensuring corrective actions are effectively implemented.Develop and maintain effective quality policies and procedures to ensure products and processes are reviewed, risk assessed and functionally robust.Ensure all traceability requirements are maintained and sustained.Manage and conduct internal, supplier and third party audits in conjunction with theQuality Technician.Ensure required quality records are professionally maintained and are readily accessible for internal and external audit review. Audit ready for ITAF 16949.Manage and maintain process control and capability through statistical techniques.Champion a program to support continuous improvement through work based projectsutilising Six Sigma, Kaizen, and Lean principles.Continually develop the cultural and behavioural aspects of quality and continuous improvement through training and awareness, monitoring through performance measures.Organise and carry out training programmes to promote and engage personnel at all levels in order to achieve a common understanding of quality principles and achieve the required competency levels. (I.e. Gauge R&R).Responsibility for the introduction of relevant corrective (8D) and preventative actions from quality issues, customer complaints (CCR), suppliers (NCR) and audit findings.Create and analyse quality data to identify trends for improvement activities.Manage the implementation of quality aspects within the new IFS business systemManage Goods Inward QC Inspector or QC Inspector duties, as appropriate, ensuring completion of required tasks or objectives.Support inspection personnel in maintaining and improving their processes and duties.Ensure measurement studies, part & process analyses are supported and completed when required.Control and develop QA documents, e.g. standard operating procedures, defect catalogue, where applicable.Ensure that you work in a safe manner and comply with the company’s Health, Safety & Environmental Policy.To carry out any other duties not listed above as may reasonably be expected.Person Specification of Quality Manager*Knowledge, Experience & Skills*Strong verbal and written communication skillsStrong interpersonal and leadership skillsMaintain and monitor accurate written and computerised process dataSimilar previous experience in an engineering and/or manufacturing organisationSelf-motivated*Competencies*Organisation and DeliveryTakes accountability and responsibility for qualityDelivers against organisational objectives.Demonstrates flexibility/ contingency planning*Teamwork*Develops and supports the quality / operational team.Gives and receives constructive feedback*Communication*Identifies and responds professionallyCorrectly identifies and manages stakeholders*Decision Making*Takes responsibility for own actionsUses experience/knowledge and relevant data to make decisions in a timely manner.*Adaptability*Identifies improvements in working practices.Uses appropriate tools and techniques to support change initiatives.Makes recommendations for improvement*Commercial Awareness*Understands the financial challenges within the role and business impact on the business.*Creativity and Innovation*Creative approach to problem solving.Seeks to innovateQualifications of Quality Manager* Relevant manufacturing / engineering degree or equivalent level 5 qualifications / proven work history.* Membership of an industry related body.* Minimum 5 years’ experience within quality management in a manufacturing environment.* Knowledge of a wide variety of manufacturing, machining and assembly processes and techniques.* Internal Auditor certification for ISO 9001, ISO 14001, ISO 45001, ISO 50001 (will be an advantage).* Have good knowledge and experience of quality improvement / problem solving techniques such as: 5S, CoPQ measures, 8D/CAPA, Kaizen/PDCA, Six Sigma & DMAIC methodology, Statistical Process Control, visual aids management.* Be certified as Lean Six Sigma Green Belt (will be an advantage).* Working knowledge of ITAF 16949:2016 (will be an advantage)