Quality Manager

JR103: Quality Manager
Location: Epworth, Lincolnshire
Salary: Up To £32,000 Per Annum
Overview:
First Military Recruitment are currently seeking a Quality Manager on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:

• Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to aid and improve operational performance.
• Contribute to new business initiatives and projects and review and communicate the impact on Quality activities.
• Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance.
• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.
• Respond to customer complaints putting in containment actions, full analysis, and implementing short-term and long-term countermeasures.
• Increase efficiency of department
• Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts.
• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
• Introduce new systems and procedures where appropriate.
• Train others in all aspects of the quality system and application of procedures
• Undertake internal and process audits of the Quality Management System (QMS)
• Ensure maintenance is carried out correctly and on time, ensuring they are clean and safe.
• Establish and refine quality sign-off instructions, standards and documentation.
• Report against agreed quality metrics on a monthly basis.
• Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality.
• Produce written reports and make presentations.
• Undertake continuous training and development.
• Perform root cause analysis and resolve problems.
• Identify business improvement opportunities within the organisation.
• Develop, implement and manage key performance indicators (KPIs) for each area of responsibility.
• Set department objectives/KPIs and review and assess ongoing performance of direct reports.
• Ensure KPIs are met by working to the overall plan, including management of, and reporting.
• Report on achievement of targets and identify any actions required.
• Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.
• Conduct risk assessments of processes and tasks in the department
• Ensure Health and Safety practices are observed.
• Any other reasonable duties that might be needed from time to time to assist the company in attaining its business objectives.

Skills and Qualifications:

• Experience within a manufacturing environment.
• Experience within a Quality Management role.
• Knowledge of Timber products would be ideal.

Location: Epworth, Lincolnshire
Salary: Up To £32,000 Per Annum