Quality & Performance Manager

Who are we…
Humankind is one of England’s most successful home-grown charities. Our specialist services are located across the UK and include drug and alcohol, clinical, children, young people and families, health and wellbeing, employment, education and training, criminal justice and offender rehabilitation, housing and housing support.
We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.
About the role…
Working as part of a committed and dedicated Quality and Performance department we have an exciting opportunity for you to join us as a Quality and Performance Manager.
The post holder will be responsible for driving quality and performance assurance and improvement activity across a range of services across the Barnsley and Calderdale areas.
If you feel that you would fit with our values & ethos, and are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential and career aspirations.
About you…
Humankind has had significant growth in the past few years and this pivotal role is key to our ambitious growth plans. We need the right people to help support this. Our success is founded on the talent, passion, and commitment of our workforce and we recognise the importance of personal growth and recognition.
You will thrive on being a key part of a successful, innovative team and making a difference in the lives of our service users through quality and performance improvement activities.
You will have excellent communication, organisational and presentation skills and will have well-developed skills in data analysis and reporting. You will be flexible and adaptable.
Working across a large geographical area there is an option for the post holder to be home or office-based, however, they will be required to be on-site across a range of services on a regular basis and as required between Barnsley and Calderdale.
Please click hereto read the full job description and person specification
‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
What can Humankind offer you?
️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year’s service)
Annual leave purchase scheme
Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
Death in service benefit
Free Will writing
Eyecare vouchers
️ Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family-friendly policies

• ️ Happy, Healthy You! – our wellbeing offers for our workforce

Employee Assist Programme and Humankind Support Networks
Humankind is an equal opportunities employer
If you feel that you would fit with our values & ethos, and are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential.
We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively, you can email us at people.recruitment@humankindcharity.org.uk