Address
Form of work
SalaryQuality Manager
Based out of Colten House, Ringwood, BH24 3FE
40 hours a week plus on call requirements
Salary: £68,000 plus car allowance and bonus
Introduction:
At Colten Care, our focus is delivering exceptional care to our residents. We are seeking a dedicated Quality Manager, equipped with a Nursing background to join our team and lead the way in maintaining excellent quality. As a Quality Manager, and Registered Nurse you will ensure that our homes maintain company standards and legislative regulations, while continuously striving for improvement in quality of care.
About You:
You will have a strong background in quality management in the healthcare sector, with a thorough understanding of regulatory requirements and best practices. You will possess excellent communication and interpersonal skills, enabling you to work alongside operational teams, home managers, and external agencies. Your proactive approach in identifying areas for improvement, and your ability to provide guidance and support, will be crucial in driving quality initiatives across our organisation.
About the Job:
As a Quality Manager, you will be responsible for conducting regular audits to monitor compliance with company and legislative standards. You will evaluate and report on quality metrics and develop quality improvement plans. Working closely with the Operations team and Home Managers, you will ensure the quality improvement plan in each home, foster a culture of continuous improvement. Additionally, you will support managers and teams through coaching, training, and the development through quality workshops and in person support. Collaborating with the Chief Operating Officer, you will assist in investigations into complaints and contribute to operational projects.
About Us
Colten Care is an expanding family-owned business with 21 beautifully appointed nursing homes across Dorset, Hampshire, Wiltshire and West Sussex.
We have 7 rated services as ‘Outstanding’ with the Care Quality Commission (CQC) and we provide luxury residential, general nursing, dementia and short-stay care.
We are a prestigious, award-winning healthcare provider that champions the latest approach to person-centred care. Each of our homes has a distinct character while retaining that all-important sense of ‘home.’
Benefits:
25 days Annual Leave
Excellent inductions, training and ‘on the job’ support
Real career progression opportunities
Free on-site car park
Access to discounted gym membership
Annual pay review
Mileage allowance
