Quality Supervisor

Overview
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.
When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Responsibilities
East Leake, Loughborough
These roles are Monday-Friday 36.25 hours per week.
Our generous benefits include:

• Private Health Care.
• Generous Pension Scheme.
• Life Assurance.
• 29 Days Annual Leave (+ 4 fixed bank holidays).
• Additional Leave Purchase Scheme.
• Weatherford has a professional development structure to promote career growth.
• Membership fees reimbursement.

Key Purpose
To direct and manage quality assurance resource to provide a business focussed and effective service to all departments, ensuring that products are fit for purpose, meet customer expectations, and are in line with the Weatherford ethos of total quality management and continuous improvement, also ensuring compliance with national and international standards and legislation in relation to quality. Responsibilities include conducting research and analytical studies to support organisational policy formulation and management decision-making by use of a variety of techniques, such as, statistical process analysis and failure mode analysis.
Key Responsibilities

• In line with Weatherford policy and ethos, advise on, develop, document, implement and monitor the quality assurance system, by setting up and maintaining controls and documentation, writing technical and management system reports, ensuring full compliance with ISO9001:2015, and where appropriate, to advise and implement changes in line with best practice.
  
• Through liaison with the General Manager, to set business objectives in relation to quality management, ensuring that targets are met, using in-house data to generate reports against key targets to aid performance improvement where this is required.
• Acting as an internal and external advisor in representing the business, to provide informed and professional guidance on quality assurance matters, internally and externally as required, with due regard to budgetary/cost control, the business context and timely delivery of solutions.
• Working with purchasing staff to establish quality requirements for external suppliers, ensuring product specifications, supplier specifications and operational requirements are considered.
• Establish, agree, and communicate to customers, clients and staff consistent standards of service in relation to quality methods and procedures, ensuring tests and procedures are properly understood, carried out and evaluated.
  
• To direct and performance manage the day-to-day work of the quality assurance department, ensuring full communication, and training and development is deployed in line with organisational and individual needs.
• Know and understand Weatherford Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures, and Workplace Instructions.

Additional Qualities:

• Understand and comply with all safety rules and company policies of Reeves Wireline Technologies and Weatherford.
• Strong attention to detail, highly organized and computer literate.
• Monitor and record all assigned quality control related activities.
• Run various queries and reports using business unit ERP system as required.
• Monitor data to ensure inspection and comparison of incoming materials and outgoing finished products in various stages of production to ensure top level quality.
• Conduct audits of random samples of various production parts and document findings without inferring with productivity.
• Ability to work necessary hours or days to ensure critical business data is up to date and accurate for all quality issues.
• Collecting and producing written documentation for reporting findings in support of RCA.
• Collecting, assisting with developing and analysing quality measurement data.

Qualifications
Essential:

• Minimum 3-7+ years related experience.
• Related University/College qualification.
• Computer literate and working knowledge of MS Office.
• Strong interpersonal skills with the ability to develop a positive team working environment and communicate effectively with all levels of company personnel.
• Ability to effectively prioritise and execute tasks in a pressurised environment.
• Extensive experience working in team-oriented, collaborative environment.
• Well organized, self -motivated, able to exercise independent judgment, and demonstrate good problem-solving skills.

Preferred:

• Previous experience ISO audits.
• Clean Driving Licence.