AddressAbout Us
Wrendale Designs is an award-winning producer of greeting cards, stationery, and giftware (with a love for animals, tea and biscuits, stationery, and the great outdoors!). We pride ourselves on our high-quality design led products that generate a genuine sense of pleasure to see, hold and own.
Company Vision
Wrendale aspires to be one of the best giftware brands globally and a household name across the world. We hope our customers, who form part of the wider Wrendale community, will love the brand not only for the products which are high quality, sustainably sourced, rich in unique detail and always deliver a smile, but also for the whole ‘Wrendale experience’. This encompasses all round excellence from creative marketing and beautiful packaging to world class customer service. The success and sense of achievement is shared by an exceptional team who together form the core of the ‘Wrendale Family’, committed to delivering the vision and creating a happy and fulfilling environment.
The Role
We’re on the lookout for a dedicated and experienced Quality Team Leader who’s passionate about ensuring products meet the highest standards of quality.
Reporting to the Quality Manager, you will be responsible for implementing & maintaining quality procedures, conducting quality checks of products & packaging, completing QC reports & audits and leading the QC team and managing their workload, whilst consistently upholding our commitment to delivering high-quality products.
You will play a pivotal role in supporting our Quality Manager with quality assurance activities such as product testing and international compliance and standards.
Initially, this role will be based in Scunthorpe, transitioning over time to our Brigg site. Travel between these sites will be necessary, and own transport is essential.
Key Responsibilities
- Supervise the QC team, providing guidance, training, and support as needed.
- Report any identified quality or compliance issues to the Quality Manager.
- Manage resources effectively to ensure stock availability and the smooth running of the QC team.
- Organise and implement any necessary re-work activities.
- Complete QC reports and update relevant data bases and ERP systems.
- Investigate customer complaints and conduct non-conformance investigations in a timely manner and provide feedback to the relevant department.
- Support the Quality Manager with various duties, including arranging third party inspections at supplier sites; review and file test report and QC reports; and answer product-related queries.
- Assist the Quality Manager with international product compliance and product testing.
Skills and Experience
- Team leading experience
- Positive attitude and ability to motivate a team
- Prior experience within a similar quality role is essential
- Attention to detail and accuracy
- Degree or equivalent level of education preferred
- IT proficiency, excellent verbal and written communication skills
- Problem solving
- Own transport is essential for this role
Benefits
- Wrendale offer a 4 day working week, with a rota across Monday to Friday to be agreed.
- Discount on Wrendale products
- Regular paid social events
- Employee assistance programme (Simply Health) available after probation
- Opportunities for professional development
- A supportive and collaborative work environment
How to Apply
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
If you are interested in the position and want to become part of the ‘Wrendale family’ then please submit your CV together with a covering letter.
As part of our commitment to ensuring our recruitment process is inclusive and accessible, we can provide information in accessible formats (for example, large print) and we accept applications in alternative formats (for example, electronically/dictation) if needed.
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Data
