Reception Administrator

Job Title: Receptionist/Administrator

Location: Sutton, Greater London

Salary: Competitive

Job Type: Full-time

Job Description:

We are looking for a receptionist/administrator to join our team at a property company in Sutton. The ideal candidate will be responsible for managing the front desk, answering phone calls, and performing administrative duties.

Key Responsibilities:

• Greet and welcome visitors in a professional and friendly manner.
• Answer and screen incoming telephone calls, both transferring and gatekeeping as necessary.
• Respond to all email-based inquiries in a professional and timely manner.
• Maintain a clean and organized reception area at all times.
• Work closely with the wider facilities team, assisting with London-based projects.
• Distribution of incoming post, franking, and manage collection of outgoing post.
• Coordinate courier services & book taxis as and when needed.
• Breakdown of Facilities Manager credit card expenses.
• Ensure meeting rooms are clean and stocked before and after meetings and training sessions.
• Assisting with data collection for Carbon Neutral certification.
• Managing the stationary cupboard, ensuring all stock is replenished, ordering more when needed.
• Ensuring notices and certificates are displayed and up to date.
• Working under the direction of the Facilities Team to assist with the general organization and upkeep of the London Office.
• Liaising and coordinating with external contractors and suppliers.
• Reporting and managing maintenance issues that arise around the London office.
• Assist with fleet management of company cars, including arranging MOT's, services, Tax, and repairs, etc.
• Diary management of all important and recurring dates in the facilities calendar, i.e., renewals, scheduled maintenance.

Requirements:

• Proven experience as a receptionist/administrator or in a similar role.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Ability to multitask and prioritize tasks effectively.
• Strong organizational and time-management skills.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• High school diploma or equivalent; additional certification in Office Management is a plus.