Reception Administrator - Part Time - 16Hrs

Reception Administrator - part time - 16hrsLocation - Northampton - outskirtsSalary - £12.00 per hourHours - Wednesday: 10:00 - 18:00, Friday: 12:00 - 20:00We are partnering with a prestigious high-end private medical practice, dedicated to providing exceptional healthcare. As a close-knit team, our client values warmth, professionalism, and dedication in delivering top-notch service to their patients.Our client is seeking a warm and personable Reception Administrator to join their team. As the first point of contact for their clients, you will play a crucial role in providing excellent customer service and ensuring smooth operations within their clinic.Key Responsibilities

• Answering incoming calls and enquiries in a courteous and professional manner.
• Booking appointments, scheduling, and managing the appointment calendar effectively.
• Liaising with hospitals, laboratories, and other medical facilities on behalf of the practice.
• Speaking to patients and relaying medical results and information with empathy and discretion.
• Typing up medical documents, letters, and reports accurately and efficiently.
• Handling scanning tasks and maintaining digital records.
• Participating in general cleaning duties such as hoovering, dusting, and maintaining the cleanliness and appearance of the clinic.
• Collaborating with other team members to ensure seamless operations and exceptional patient experiences.

The Candidate

• Previous experience in a similar reception or administrative role, this role would also suit someone from a hospitality background who is used to provide 5 start service.
• Excellent communication skills with a warm, engaging, and empathetic demeanour.
• Strong organisational abilities and attention to detail.
• Proficiency in computer skills, including Microsoft Office
• Ability to multitask and prioritise tasks effectively in a fast-paced environment.
• Willingness to be flexible and assist with various tasks as needed.
• A positive attitude and a genuine passion for providing exceptional customer service.
• Due to the location of this role, you will need to have access to your own transport as it is not on a public transport route

Benefits:

• Private medical care
• Access to onsite gym
• Discounts on services provided by the clinic