Reception/Facilities Assistant

Reception/Facilities Assistant

Contract Type: Permanent

Join our client's Facilities Management team as a Reception/Facilities Assistant and play a pivotal role in delivering exceptional services.
As a key member of our dynamic team, you'll contribute to the day-to-day operations and ensure customers and stakeholders receive top-notch service.

Job Description

In this hands-on role, you'll work collaboratively to maintain the high quality of our services, leaving a positive impact on our customers.
Our client are seeking an individual who is proactive, organised, and ready to thrive in a team-oriented environment. Your efforts will directly influence our commitment to service excellence.

If you're looking for a rewarding challenge and want to be part of a team making a difference, we invite you to join our client. Take the next step in your career and contribute to delivering outstanding service experiences.

Key Responsibilities

• Front of house such as welcoming visitors & supporting them appropriately
• Ensuring security procedures are followed
• Delivery of support services such as porterage, meeting room management, managing the FM mailbox
• Inductions for new starters, including H&S and environmental inductions
• Logging, facilitating and overseeing reactive and PPM visits
• Ensuring compliance for environmental & HSEQ standards
• Completion and compliance of traffic management plans, Fire risk assessments and water hygiene arrangements as appropriate
• Completing and assisting with audits including security

Professional and Personal Competencies/Qualifications

• Experienced in a fast-paced/office environment
• Experience in a customer service role
• Team player
• Customer focused
• Excellent communication skills
• Problem Solver