Receptionist

Receptionist/Administrator Monday-Friday 8:30am-5pmOutskirts of Stowmarket£23,000-£28,000pa DOEWould consider a 6 month FTC or Permanent Position Job Overview:We are seeking a professional and courteous Receptionist to manage our clients front desk and provide exceptional customer service to their clients and visitors. The ideal candidate should possess excellent communication skills, a friendly demeanour, and the ability to multitask efficiently. As the first point of contact for their organization, the Receptionist plays a crucial role in creating a positive impression and ensuring smooth operations.Responsibilities:Greeting Visitors: Welcome guests as they arrive at the office, providing a warm and hospitable environment. Direct visitors to the appropriate person or department and ensure they are comfortable while waiting.Answering Phones: Manage incoming calls in a timely and professional manner. Take messages and relay important information accurately to the appropriate staff membersAdministrative Support: Assist with various administrative tasks such as sorting mail, scheduling appointments, and maintaining office supplies inventory. Provide administrative support to other departments as needed.Managing Correspondence: Respond to emails and other forms of correspondence promptly and professionally. Forward important messages to relevant individuals and ensure timely follow-up.Handling Queries: Address inquiries from clients, customers, and other stakeholders courteously and efficiently. Provide accurate information or direct inquiries to the appropriate department for resolution.Maintaining Reception Area: Keep the reception area clean, organized, and presentable at all times. Ensure reading materials are up-to-date and available for visitors.Coordinating Meetings: Schedule and coordinate meetings and appointments for staff members. Reserve meeting rooms, arrange catering services, and prepare necessary materials as required.Assisting with Security: Monitor and maintain visitor logs and access control systems. Ensure compliance with security procedures and protocols to safeguard the premises and personnel.Requirements:Excellent Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with clients, visitors, and colleagues.Customer Service Orientation: A friendly and professional demeanor with a customer-centric approach to service delivery.Organizational Skills: Ability to manage multiple tasks simultaneously, prioritize work effectively, and maintain attention to detail.Proficiency in Office Software: Experience with standard office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, scanners) is preferred.Professional Appearance: Presentable appearance and professional attire suitable for a corporate environment.Adaptability: Willingness to adapt to changing priorities and handle unexpected situations with composure and professionalism.Previous Experience: Prior experience in a receptionist or administrative role is advantageous.