Receptionist

Job Purpose:

The role of the Receptionist is to work independently to provide quick and efficient administration support for key departments. To also provide a professional and friendly service to all visitors and employees. Hours of work would ne Monday - Friday, 8.30am-5pm.

Key Accountabilities:

• Adherence to all organisational policies, management systems and standard operating procedures, including legal responsibilities in relation to Health, Safety and Environmental
• Control of reception area
• Greeting, welcoming and directing visitor appropriately.
• Notifying company personnel of visitor arrivals.
• Answer incoming calls in a timely manner, screen and direct to relevant person/department.
• Take and relay messages.
• Ensure effective communication with all callers.
• Purchasing, ensuring items have order coverage
• Maintain telecommunications system.
• Organise conference and meeting rooms.
• Book travel and accommodation for employees and customers following appropriate management approval.
• Deal with queries from the public and customers
• Supply information regarding the organisation to clients and customers.
• Monitor visitor access and ensure sign in and out of the building.
• Provide general administration and clerical support to all departments as and when required.
• Prepare correspondence and documents.
• Receive mail and deliveries, sort post for each department, frank mail and send.
• Control inventory relevant to the reception area.
• Maintain visitor records.

Skills and experience required:

• Experience of working on a reception desk
• Administration experience
• Excellent verbal and written communication skills.
• Organised approach to work.
• Ability to work independently
• Experienced and competent with all Microsoft packages.
• Full UK Driving Licence
• Experience of hosting meetings for internal and external people