Receptionist

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role

• Provide a warm welcome to visitors in a friendly, efficient, and professional manner
• Greet others with a courteous telephone manner and reply promptly to email enquiries
• Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
• Provide excellent customer service to visitors and colleagues
• Support with general office duties such as payroll, and recruitment & selection

Some of our benefits by joining the Care UK family

• Wagestream- access your wages at any-time
• Career development, training and access to our approved apprenticeship scheme
• Hundreds of online and in-store discounts
• Annual purchase holiday scheme
• Health and Wellbeing support
• Career progression

About You

• A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Cumberland is a small, intimate and welcoming care home in Mitcham in Surrey that provides quality, tailored dementia and nursing care for older people.

Tailored care and support

Our care team undertakes experiential dementia training, developed by our own in-house experts. This enables us to appreciate the daily challenges experienced by our residents with dementia, and to care for them with greater empathy.

We pride ourselves on providing tailored care. We get to know each new resident, from their physical needs through to their personality, what they like to do, where they used to live, their hobbies and interests. Then we set about creating a care plan that’s unique to them.

Everyone wants to feel involved and engaged, and our residents are no different. Our Activity Co-ordinator, plans activities around residents’ interests so that there’s something to look forward to each day. We might have a stroll into Mitcham, visit the local garden centre, an urban farm or Morden Hall Park, a National Trust property.

There’s plenty going on closer to home too, with arts and crafts, news review sessions, cinema and reminiscence activities. And our residents have a great time when local entertainers come to give us a performance – they really relax and get into the spirit of it.