Receptionist

Norwich Inchcape is looking for a Receptionist.

Your role

As a Receptionist, you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Receptionist, you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

Main Responsibilities

• Meet & Greet Customers & Visitors and provide suitable refreshments
• Answer and manage telephone system
• Accurately record calls & visits and relay messages in timely manner
• Some invoicing & filing may be required
• Manage customer waiting area and showroom - customers &housekeeping

£10.90 per hour + Great Company Benefits
36 Hours 

Your profile

• Excellent communication skills, both written and verbal
• IT literacy
• Incredible customer service skills
• The ability to multi-task and work under pressure
• A friendly and approachable manner

Rewards

As a Receptionist for MINI Norwich, you will receive a competitive salary, we also offer great benefits including:

• Annual Leave - A minimum of 33 days annual leave (including bank holidays) pro rata, rising with long service.
• Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family.
• Vehicle purchase discounts – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
• A pension that pays – Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
• Save as you earn plan- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
• Life Assurance – we give you the peace of mind when you need it most
• Health Shield Cash Plan – Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
• Employee Discounts with The Showroom – make your salary go further with the discounts and cashback offers available at over 1000 retailers
• Discount Gym membership – keep fit with our big brand gym & fitness offers
• Cycle to work scheme – get a new bike, equipment or both
• Employee Assistance Programme – We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
• Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
• Great career development – Receive industry-leading training from the brand you represent whilst you develop your skills with the Inchcape training team
• And much more…