Address
Form of work
SalaryCorporate Receptionist
Location: London
Hours of work: 40
Contract Type: Permanent
Our client are recruiting for a personable, confident, and professional individual to fill the role of Corporate Receptionist within a busy and vibrant corporate environment.
Job Description
As the first point of contact for all visitors and staff, you will be the face of our client, providing a welcoming, courteous, and polite reception experience.
You must demonstrate exceptional customer service and awareness, ensuring every interaction is handled with the utmost professionalism and care.
If you have a passion for creating a positive first impression and excel in a corporate setting, we invite you to apply for this exciting opportunity.
Key Responsibilities
- Meeting and greeting Visitors and Employees in friendly professional manner
- Responsible for ensuring all Visitors and Employees sign in and out and are issued with the correct passes according to the SOP's
- Bringing to the attention of all visitors the standard instructions regarding Fire procedures
- Consistently deliver on performance, maintaining high levels of FOH standards
- Work and comply with the Company's policies and procedures, governance framework and standards, as detailed in the SOP's
- Adhere to all QSHE related procedures and H&S Legislation, reporting any relevant risks, near misses, accidents or incidents to the Line Manager
- Contribute to best practice sharing ideas and supporting fellow team members
- Undertake any training and development as deemed necessary for the pursuance of the post
- Approach all customer complaints in a calm, empathetic and professional manner
Professional and Personal Competencies/Qualifications
- Ability to work independently, remaining focused and motivated
- The ability to work independently and use initiative
- Efficient and courteous manner
- Ability to handle difficult customers and work under pressure
- Previous experience of providing reception services in a busy
- Corporate environment Previous experience of working in a diverse service delivery team
- Ability to handle and manage queries and messages from visitors and staff members, in a timely, efficient, friendly and helpful manner
- The ideal candidate will continuously pursue high standards, embrace change, recognise improvement opportunities, and learn from experience
