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Form of workWe are recruiting for a medical receptionist/administrator with a can-do attitude, excellent customer service skills and attention to detail to join our small and friendly team.
26 hours per week, to be worked across 4 days on a rotational system to cover our opening hours 7.30am – 6.30pm along with some 8pm weekday finishes and occasional Saturdays.
The ideal candidate must be able to efficiently work under pressure in a fast-paced environment with a high volume of telephone work and be flexible to cover all shifts. Computer skills essential. Full training will be given.
Please apply with:
Your CV which should include full employment history and an explanation if there are any gaps in employment.
A covering letter explaining your reasons for applying and why you feel you would be a good fit for the role.
We reserve the right to close the position early if we receive a high volume of suitable applications.
Main Responsibilities:
- Greet patients and visitors appropriately
- Deal with a high volume of telephone work and queries
- Take messages (and record on SystmOne)
- Make appointments (using SystmOne)
- Know when to refer to someone else
- Deal with requests and queries via the AccuRx system
- Open and sort post
- Scan incoming correspondence and ‘workflow’ as appropriate
- Sort doctors’ paperwork
- Process repeat prescriptions
- Computer data entry (general tasks and specific individual tasks)
- Work alongside the Admin team
- General housekeeping – washing up, making coffee, loading dishwasher, tidying waiting room, clearing up after patients etc.
- Basic office duties – photocopying, etc
- Opening surgery in the morning and locking up at night
- Other duties as required
Job Types: Part-time, Permanent
Salary: £11.44 per hour
Expected hours: 26 per week
Benefits:
- Company pension
- Free flu jabs
- Free parking
- On-site parking
Schedule:
Monday to Friday
Weekend availability
Education:
GCSE or equivalent (preferred)
Experience:
Customer service: 1 year (preferred)
Administrative experience: 1 year (preferred)
Language:
English (required)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
Application deadline: 01/05/2024
