Receptionist

Job Title: Receptionist

Trust:Greater Manchester Mental Health NHS Foundation

Location: Park house, North Manchester General Hospital, Delaunays Rd, Crumpsall, Manchester M8 5RB

Pay Rates: £11.45per hour

Shift Patterns: 20hrs Monday to Friday 2-6

Is business administration repetitive or boring?

It’s neither, this couldn’t be further from the truth, the NHS must be well organised and keep detailed records of patients and staff across several wards.

You’ll support the ability for patients or other organisations to see or speak to the right person at the right time who can give them the help they need.

This could be booking an appointment, getting medical advice, or helping a patient navigate the trust when they visit.

So overall administration isn’t boring, it’s varied.

You will find solutions to everyday problems, such as:

• Provide admin support to the clinical team
• Being the first line of telephone contact to all service users, carers/relatives, displaying a warm, friendly, and helpful attitude at all times. This will include receiving referrals and arranging appointments, updating this on the EPR system.
• Arrange the clinical appointments within the EPR system. This will include all correspondence relating to this. ·
• To be conversant with all functions of the EPR system in relation to receiving calls from patients, updating demographic. ·
• To assist the senior administrator in maintaining departmental performance by upholding agreed data quality standards.
• Flexible working · Be flexible in providing cover to meet service needs during leave and where appropriate across other departments

What you will need:

· Excellent administration skills

· Microsoft Office package knowledge e.g., Outlook, Word, Excel

· Excellent communication skills verbal & written

· Experience in a similar role would be an advantage

· Able to prioritise workload

· Paris desirable but not essential

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

The benefits we can offer you in return:

· Putting People in Places to Care – be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.

· Weekly pay to give you access to your wages more quickly.

· First choice of shifts/placements at the Trust of your choice over agencies.

· Our team is always happy to help - access our support line any time.

· Working options to suit your lifestyle – being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.

· Training and development opportunities via the Trust and NHSP’s own academy.

· Explore different wards, keep your skills up to date whilst gaining vital experience.

· Being part of the NHSP Community means you’ll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

Who are NHS Professionals?

NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

Job Types: Part-time, Temporary contract

Salary: £11.45 per hour

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: 72370