Company

Primary CareSee more

addressAddressMilton Keynes, Buckinghamshire
salary Salary£11.44 per hour
CategoryHealthcare

Job description

A fantastic opportunity to join a high performing GP surgery, looking to welcome a new medical receptionist to the team, for 20.5 hours per week.

As the first point of contact for patients, you will handle enquiries with professionalism and empathy. You will also be responsible for administrative duties such as appointment scheduling and maintaining patient records.

If you have excellent communication skills and thrive in a fast-paced environment, we’d love to hear from you.

Salary & Benefits

  • £11.44 per hour
  • An excellent NHS pension scheme
  • 25 days annual leave (pro-rata’d), plus bank holidays
  • NHS Discounts with a massive number of retailers (with a Bluelight card)
  • Wellbeing resources available free to all staff

Shift Pattern

  • Mondays; 2pm – 6:30pm
  • Tuesdays; 8am – 4pm
  • Wednesdays; 8am – 12pm
  • Thursdays; Day Off
  • Fridays; 2pm – 6:30pm

Job Summary

As a receptionist, you will be part of a busy team, and the face of the practice; together with your colleagues you will be supporting the clinical team in caring for our patients.

The role is varied, as no two calls are the same, and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.

Main Responsibilities and Duties

  • Booking appointments for patients with the appropriate medical professional
  • Dealing with general enquiries from patients and visitors
  • Assisting patients to complete new registration forms
  • Supporting colleagues to maintain an efficient and friendly atmosphere
  • Assisting with any other administration required

 

Request

  • A customer service professional with a kind and courteous manner.
  • You will have experience of working face to face and on the telephone with customers.
  • You have high levels of accuracy and understand the importance of getting information correct at all times.
  • You are friendly and understanding with patients and offer support where you can.
  • You will be used to a fast-paced environment with a varied task list and tight deadlines.
  • You understand the importance of confidentiality and work efficiently with your colleagues to get the job done.

Essential Criteria

  • Experience working with the public, both face to face and over the telephone
  • Strong literacy and computer skills
Refer code: 3248148. Primary Care - The previous day - 2024-04-20 05:28

Primary Care

Milton Keynes, Buckinghamshire
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