Receptionist

Your new companyHays are working with a company based in Ludlow who are looking to recruit a Reception Administrator on a permanent basis. This is an excellent, varied role in which there is a lot of scope for growth.Your new roleAs a Reception Administrator, your role will be to work within the Ludlow office working on general administration tasks for the firm are performed. You will be required to perform all tasks to support departments as requested. This includes filing and archive management, processing and delivery of all incoming and outgoing mail/messenger and courier items, operating all reprographic equipment and completing general administration duties as required. You will be responsible for establishing and maintaining an ongoing service for staff and will be able to recognise and translate the needs of staff and expectations into a responsive service. Duties will also involve:

• Collecting documents and files from designated areas.
• Opening new and continuation of files as required.
• Handling and administering closed files as required.
• Maintaining all filing and work areas in a tidy and orderly manner.
• To ensure that outgoing faxes are sent in a timely manner and to collate and log incoming faxes.
• To perform all tasks relating to mail distribution.
• Sorting and distributing incoming mail.
• Sorting and franking outgoing mail.
• Recording all incoming/outgoing special mail, messenger or courier items.
• Arranging delivery and collection times with mail, messenger and courier companies.
• To ensure that all archiving processes are managed appropriately.
• Acting on customer instructions and archiving closed files.
• Competing all administration relating to files that require to be archived.
• Completing all archive records and administration.
• Creating and indexing new files.

What you'll need to succeedIn order to be considered for this role, you will need experience in the following:

• GCSE's Grade 4-9 (two of which must be in English and Maths) or equivalent ECDL or equivalent.
• Experience of general office related tasks including photocopying, scanning and filing.
• Experience of confidently dealing with incoming and outgoing telephone calls and directing queries as appropriate.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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