Receptionist

An incredible opportunity for a Receptionist to join London's leading private clinic established in Harley Street.

You will be reporting to the Practise Manager and working within a dynamic team.

JOB ROLE: Medical Administrator

INDUSTRY: Private Clinic

LOCATION: Harley Street, West End

DUTIES INCLUDE:

• Answering all incoming phone calls
• Patient facing - dealing with daily enquiries
• Checking emails and responding to online enquiries
• Extensive compliance administration tasks
• Patient record keeping
• Arranging appointments, sending confirmation letters
• Placing orders
• Taking payments, raising invoices
• Dealing with incoming and outgoing post
• On demand repairs
• Walk in patients
• Return items for credit and repair. Issuing refunds
• Restocking the rooms and clinic for consumable stock
• Stock checks
• Ensuring all admin paperwork is fully stocked
• Reception cover over lunch

SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:

• Exceptional communication skills at all levels.
• Ability to handle high levels of pressure.
• Previous compliance and regulations experience is highly desirable
• Experience of using all Microsoft Office programs e.g., Microsoft Excel.
• Good investigative and research skills
• Confident communicator with the ability to manage won tasks without supervision.
• Ability to work as part of a team.