Address
Form of workJob Title: Receptionist
Pay: £13.07 per hour
Hours: Monday- Friday 9am-5pm
Location: 1 Lowther Road, London, N7 8US
Trust Location: Camden and Islington NHS Foundation Trust
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Camden and Islington NHS Foundation Trust is the place for you.
About the Trust
Camden and Islington NHS Foundation Trust (C&I) provides high quality, safe and innovative care to our patients in the community, in their homes or in hospital.
We provide services for adults of working age, adults with learning difficulties, and older people in the London area. We currently deliver most of our care to residents in the London Boroughs of Camden and Islington. However, we also provide substance misuse services in Westminster, and a substance misuse and psychological therapies service to people living in Kingston.
What you'll be responsible for:
- General admin and reception tasks such as:
- Assist with reception duties, welcoming patients, sending emails to staff members when patient has arrived.
- Data entry, inputting referral on EPR system, ensuring that data is entered correctly and accurately.
- Answering phone call, dealing with queries, and taking message when needed.
- Opening referrals and managing team inbox when necessary
You'll learn the following whilst working at the trust:
- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You'll have the following skills/experience:
- NHS experience as a Band 3 (mental health a bonus but not a must have) (HM advised this is desirable)
- Ability to use Microsoft office, including Excel and outlook
- Good time management and organisational skills
- Excellent customer service skills and confident telephone skills
- Must be able to use Rio/ electronic patient record systems
- Use initiative appropriately to deal with and prioritise post, emails and telephone calls
This role may require you to show evidence of vocational level 3 qualification or at least 2 years administration experience.
As a member of NHS Professionals, you have fantastic benefits:
- Competitive pay rates- work this week, get paid next week
- Essential support when you need it- 24/7 365 days- call us anytime
- Multi locational- work across neighbouring Trusts
- Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
- Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
- Training and development opportunities- Keep up with the essentials and more
- Build holiday allowance for every shift you work- your work life balance is important to us
- Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
