Receptionist

An excellent opportunity has arisen for a Receptionist to join a successful, full-service law firm based in Manchester on a full-time, permanent basis.

The main purpose of the role is to meet and greet clients, answer incoming telephone calls in a polite and helpful manner, ensure meeting rooms are client-ready at all times, and assist with general office administration. We are looking for a welcoming individual with exceptional communication skills. You will work as part of the Reception team and will need to be able to work autonomously with minimal supervision. Previous office/reception experience is therefore essential.

This is a full-time role (37.5 hours a week) between the hours of 8am and 6pm. Flexibility to cover annual leave and sickness absences will be required.

Skills & Experience Required:

• Previous office and reception experience
• Excellent verbal and written communication skills
• Able to use initiative and be proactive
• A willingness to learn and be flexible
• Strong attention to detail
• Strong customer service skills
• Polite with a calm and professional manner and a positive outlook
• Good computer skills (including Outlook, Microsoft Word, and Excel)

Responsibilities include:

• Deliver a quality professional reception service to the firm's clients, partners, and employees at all times
• Maintain the Reception area to ensure that it is always tidy and professional looking.
• Meet and greet clients and visitors
• Answer all incoming telephone calls and redirect to the appropriate person; taking accurate, clear telephone messages, and passing on to the relevant person in a timely fashion
• Assist with meeting room booking requests.
• Ensure catering and conference call/AV requirements are provided for each room booking, as necessary
• Ensure meeting rooms are cleared promptly after use and client ready at all times
• Assist with preparing for marketing events held in the office, as required
• Assist with general administration to include building access control and ordering catering supplies.