Address
SalaryThe Limes Medical Centre has an exciting opportunity for a receptionist to work between our administration team and our front of house reception team. The hours are as follows:
Monday (08:00-13:00) - Admin team
Tuesday (08:00-17:30) - Reception
Wednesday (13:00-18:30) - Reception
Thursday (08:30-18:30) - Reception
Friday (08:30-13:00) - Admin team; (13:30-17:30) - Reception
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, ensure that appointment bookings are well- managed, provide a safe and high- quality service and assist with keeping health records accurate and up-to-date.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Supporting our 'on duty team'
- Answering the telephone, promptly.
Further training will be available to further your skills to support your professional development.
