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SalaryMount Chambers Surgery has an opportunity for a receptionist to join our team on a part time basis, for 20 hours per week.
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed as well as other administrative tasks.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making, changing and cancelling appointments for patients
- Accepting, issuing and handing out letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly;
- Booking and managing waiting lists for specialist clinics e.g. family planning, joint injections etc;
- Giving our test results to patients.
Please see the attached job description for further details.
